2016 Sales Operations Trends Survey invitation – now open

By: Arshad Carim Sales Operations

Recent Alexander Group (AGI) posts have addressed the challenges of running a key function – sales operations – and the sales operations imperative to  “tell the right story” to drive the right investments, supporting tools and infrastructure.

AGI believes that the demands placed on sales operations continue to evolve. Sales operations teams need a clear road map to operate at this elevated level of expectation. To this end, AGI has commissioned a study to analyze trends in sales operations across industries and companies to understand various aspects of the sales operations function.

Sales operations leaders who participate in the survey will receive a detailed complimentary report that examines the following topics:

  • Sales Operations Definition and Accountabilities – Responsibilities typically owned by sales operations organizations.  Understand: How should you evolve your sales operations function?
  • Structure, Functions, Ratios – Prevalent sales operations organization design, including headcount ratios and team deployment.  Learn: How is sales operations organized and what are average ratios you should compare against?
  • Investments – Where sales operations organizations are planning to make enhancements and key investments.  Decide: Where should your precious sales operations investment dollars go?
  • Tools – The most and least common sales operations tools and methodologies.  Compare: Which tools are gaining traction and which are losing steam?
  • Challenges – The biggest challenges your sales operations peers are tackling today and tomorrow.  Evaluate:  Are you in good company tackling similar issues or addressing leading-edge issues that others have not yet faced?

We welcome you to join us in this first annual Sales Operations Trends Survey to leverage these insights and inform your sales operations evolution. If you are not a sales operations leader, but feel this information would be helpful, please share the survey link with the appropriate sales operations leader at your company.

Participate in the 2016 Sales Operations Trends Survey.

Learn more about the Alexander Group’s perspectives on sales operations or schedule a briefing with one of our practice leaders.

Read more AGI articles about sales operations.

Arshad Carim and Matt Greenstein are Alexander Group’s Sales Operations practice leaders.
Alex Tolmasoff, a consultant in the San Francisco office, contributed to this article.

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Arshad Carim

Arshad Carim is a principal in the San Francisco office, with over 24 years of business and consulting experience. Arshad leads the firm’s health care efforts in the Western region. He also leads consulting engagements and teams, manages key account relationships, drives business development activities and supports talent development. With experience across multiple industries including life sciences, medical device, high technology, and general B2B, Arshad leverages his cross-industry depth to create and implement high-impact solutions.


Prior to joining the Alexander Group, Arshad spent six years gaining experience in various marketing and sales management positions in the telecommunications industry. Arshad has directly managed a large regional wireless company’s local market sales force, providing leadership to a team of sales representatives. He managed major nationwide product launches and developed marketing plans for new feature releases. Arshad holds an MBA from the University of California, Berkeley Haas School of Business, a B.S. in marketing/management from the University of Pennsylvania Wharton School of Business, and a B.A.Sc. from the University of Pennsylvania School of Engineering and Applied Science.


Matt Greenstein

Matt Greenstein is a principal based out of the New York and Stamford offices. He works with clients across technology, life sciences and healthcare. He has responsibility for leading the firms Life Science and Analytical Instrument, Health Insurance, and Digital Transformation practices. His areas of focus include large scale transformation and integration across all commercial functions–tactical marketing, sales and service. Matt has global consulting experience and is known for his fact-based, hypothesis-driven, problem-solving style.


Matt has 10+ years of management consulting experience. Prior to joining the Alexander Group, Matt held sales and marketing leadership positions with a major information management company. Matt has a B.S. from Fairfield University and an MBA from the University of Connecticut. He is also a Certified Sales Compensation Professional.


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