Bringing together data, technology and sales process are core requirements to drive consistent profitable growth and build highly effective sales teams. Lisa Agrella has been leading Sales Operations and Strategy teams for over 20 years and has been a catalyst of major growth initiatives that have propelled revenue in large and small companies throughout her career.
Currently, Lisa is the Global Sales Operations Vice President for Quest Software – the leader in delivering software solutions that speed migrations, manage identity and security, and focus on information management excellence.
Prior to Quest, Agrella ran Sales Operations and Strategy for HPE’s $8B North American market. Her expertise ranges from GTM transformation, including global market expansion, to maximizing the return of merger and acquisitions.
Lisa is known for strategy design combined with outstanding execution that delivers results through process streamlining and enablement programs that work. Her experience with all levels of customers, from SMB to large enterprise, results in opportunities for a broader view of maximizing sales successfully in any model – whether B2B or B2C.
Agrella received a Bachelor’s degree from Syracuse University and an MBA from Southern New Hampshire University.Close
Bryan Bayless is currently the VP of Revenue Operations at Gong, where he oversees all activities related to the design, effectiveness and execution of the company’s go-to-market strategy.
Bayless has a proven track record for improving both operational and administrative aspects of a business and building high-performance teams that deliver outstanding results and profit margins.
Prior to Gong, Bryan enjoyed a 17-year tenure at McAfee in progressive roles leading to VP, Global Sales Operations. While there, he helped successfully navigate the acquisition and eventual spin out from Intel.
Bayless holds a Bachelor of Science degree in Finance from Santa Clara University. He started his career in finance before transitioning to operations leadership roles.Close
Wendy Bradley joined Waters in August 2017 as the Sr. Director, Commercial Operations & Strategy in the Global Markets organization and was promoted to VP in 2019. In her role, Wendy is building a Commercial Operations function responsible for driving commercial excellence across the global organization. This is being done through providing expertise and leadership in organization design, processes and systems to maximize the consistency, productivity & effectiveness of company business operations and optimizing its customer experience.
Previously, Bradley spent 26 years at General Electric, most recently as the Commercial Excellence Leader for the Corporate Commercial team. She enjoyed a 19-year tenure in Finance and Commercial Operations in GE Capital, 3 years as a Executive Faculty Director at Crotonville (GE’s Corporate University) and 3 years on the Commercial team at GE Corporate. Wendy began her career at Deloitte & Touche in Stamford, CT.
Bradley earned a Bachelor’s degree in Economics from the Wharton School at the University of Pennsylvania.Close
Wendy Brauner is a member of the Executive Committee and Vice President, Revenue Operations at Karl Storz Endoscopy America – the global manufacturer and distributor of endoscopes, medical instruments, and devices. In her current role, she is responsibility for a diverse set of growth-enabling functions … from strategy to full sales cycle operations.
Brauner has over 15 years of commercial leadership experience in B2B healthcare services companies, most recently serving as Senior Vice President of Marketing of McKesson Corporation’s largest business unit.
Over the course of her career, Wendy has led teams in healthcare, financial services and technology across a range of customer-centered commercial functions including sales, product management, marketing and operations. She is passionate about optimizing teams and functions so they can operate at the top of their ability and deliver differentiating value for internal and external customers.
Brauner received her Bachelor’s Degree from Wellesley College.Close
Vincent Brissot joined Illumina as Vice-President, Global Commercial Operations. He leads Global Sales, Services and Channel Operations, alongside Process Excellence, Compliance and Commercial Technology.
Vincent is in charge of supercharging Commercial Operations to fuel the growth of Illumina’s 4 Regions. He oversees revenue operations which pulls together all Sales, Channel, and Services operations activities together.
Prior to joining Illumina Vincent worked at HP, where he was most recently the VP of Global Digital Solutions.
He brings more than 20 years of Sales, Marketing, Product Management & Commercial Operations experience.
Vincent was recognized as one of the 50 most influential Channel Chiefs for the past 4 years by CRN, the leading channel organization in the IT industry.
Vincent has a comprehensive experience in how to build and operationally enable solutions in the new digital economy – encompassing hardware, software and services – to solve employees, partners and customers toughest challenges. Vincent is passionate about introducing meaningful innovations that amplify business.
He served in Country (France, Ivory Coast, Switzerland, Argentina), Regional (EMEA) and Worldwide leadership positions.
Vincent holds a specialized Master’s in “Technology & Management” from the Engineering school Centrale Supelec (France). He also holds a Master of Business Management from ESSCA (France), where he’s been serving as an affiliate teacher for the past three years.Close
David Coorey has 20 years’ experience in the industry, leading and turning around organisations both big multinationals small Biotechs and for a period his strategy consultancy, 37point5.
David has worked in a variety of settings, as Global VP, EMEA VP, European Marketing Manager, Business Manager and Sales and Marketing Director and Managing Director across complex and diverse businesses from Pharma, Medical Devices, Research Genetics to Diagnostics and retains an excellent knowledge of both clinical and diagnostic sector for medical devices and genomics.
David currently holds the position of Global VP Sales and Regional Marketing within Abcam plc, a large multinational company spanning both the research and diagnostic space. Previous to this David held positions as VP EMEA for Agena Biosciences and Affymetrix as well as running the Northern European diagnostic business for Becton Dickinson.
David has a Bachelors Degree in Science and a Post graduate Diploma in Marketing and retains a Fellowship with the Chartered Institute in Marketing in UK.
Terry Coutsolioutsos leads the Marketing, Sales Operations, and Communications function at Siemens Healthineers North America and is a member of the senior leadership team. This cross-functional team is chartered with cohesively positioning and marketing the company, demonstrating Siemens Healthineers’ relevant value to key decision-making customer segments, and supporting a harmonized approach to sales operations excellence.
Mr. Coutsolioutsos joined Siemens Healthineers in 2016 with 25 years of medical device experience across multiple market segments. Previously at Abbott Vascular, he held a long and successful career in sales, marketing, and Corporate Account positions of increasing responsibility. Most recently, Coutsolioutsos served as Vice President, Enterprise Solutions, heading up national accounts, enterprise solutions, medical education and sales training, and strategic operations teams.
Originally from western Pennsylvania, Coutsolioutsos graduated with a BA in Business Administration/Finance from Wittenberg University in Springfield, Ohio.Close
Grant Davis is Senior Vice President and General Manager, Residential and Commercial Pro Division responsible for sales and the customer experience of the company’s largest division. He was appointed to this position in March 2018.
Previously, Grant was vice president of sales for the Andersen Division dating back to December 2016. Grant served as vice president for Company-Owned Retail Operations (CORO) at Renewal by Andersen where he built a world-class sales and operations team and drove record results. Grant was responsible for sales, operations and service for seven CORO markets.
Grant began his career with Renewal by Andersen in 2004. He initiated the event marketing program at CORO and served as general manager in Chicago. Prior to joining Andersen, Grant spent three years as a sales and marketing consultant and nine years at Kohler Company in a variety of sales and marketing roles.
Grant holds a Bachelor of Science degree in business administration from Stetson University and Masters of Business Administration from Northwestern’s Kellogg School of Management.Close
As vice president, CES Americas Regional Operations, Brenda Dennis is responsible for providing world class customer and partner services for the Americas, Cisco’s largest sales geography representing $30B and 67% of Cisco’s revenue. Her team of nearly 400 optimizes the commerce experience, deal readiness, supply change management and sales productivity, making it easier for customers and partners to do business with Cisco. In her role leading engagement with senior global sales executives responsible for accelerating Cisco’s move to SaaS, XaaS and Cloud-based platforms, one of Brenda’s top priorities is driving operational innovation to support Cisco’s transformation to recurring revenue and worldwide rollout of buying programs. She also serves as executive sponsor for IBM and Hartford Insurance.
Dennis was promoted to her current Operations role from her executive role in Sales as Senior Director of Global Sales Strategy & Transformation, where she mobilized collective resources to deliver transformational experiences for customers worldwide. Working closely with Cisco’s Executive Leadership Team, she was responsible for sales growth and acceleration strategies, across Large Acquisitions, Cloud, IoT, Pricing and Profitability, $1B Global Infrastructure Fund, and Service Provider. Throughout her 24 years at Cisco, Brenda has held several high-profile sales leadership roles, leading multiple teams, and driving billions in revenue. Before joining Cisco, she spent eight years at Sprint Communications in Sales Leadership and was Sprint’s nominee for Fortune Magazine’s “Hot Shots Under 30 in Telecom.”
Possessing a strong track record for profitability, stakeholder relationships, growth initiatives, and commitment to customer and partner success, Brenda has received multiple awards, including, most recently, the 2020 Diversity Journal Women Worth Watching and the 2019 Stevie Gold for Female Executive of the Year.
As a passionate and energetic speaker, Brenda often keynotes in areas of leadership, business, sales, operations, technology, diversity and talent development. She has captivated audiences around the world speaking at events, including the California and Pennsylvania Conferences for Women, TEDx, Cisco Live, Women’s Business Forum, Cisco Empowered Women’s Network (CEWN), Women of Impact, and many others.
Brenda earned a Master of Business Administration (MBA) from Marymount University, a Business Administration (BA) degree in International Business from Oregon State University, and studied at the University of Technology in Sydney, Australia. She continues her executive education at MIT and the Wharton School of Business and has served on the Boards of the Alice Paul Institute and Big Brothers Big Sisters in New Jersey (3-year Board Chair).Close
Sawan Deswal is an executive leader with 20+ years of experience in technology across strategy, innovation & business development, strategic alliances & partner sales and sales management.
Currently, Sawan is the Vice President of Global Partner Ecosystem at Conga, a leading SaaS solution provider for driving transformation of processes and documents surrounding customer engagement, configure price quote (CPQ), contract lifecycle management (CLM) and the complete commercial operations lifecycle.
At Conga, Sawan leads the partner organization that defines the partner strategy, business and execution plans with partner ecosystem including 700+ global system integrators, regional SIs, ISVs, resellers, consulting firms and technology platform partners to drive a holistic partner ecosystem play!
Previously, Sawan built & managed the GSI channel at Microsoft for its cloud business including Dynamics 365 CRM and scaled it to a $300M+ cloud business. Prior to Microsoft, Sawan was the Global Head of Alliance at Wipro where he helped incubate new revenue streams on innovative IT services & solutions. Previously served in key leadership positions at ISV Startups and Enterprise Sales Manager at IT services companies.
Sawan brings a diverse and global outlook having worked and traveled across America, Europe and India. Sawan holds a GMP certificate from Harvard Business School and is a BS. in Computer Science from MDU, India.Close
Alex Drigan is a senior leader with extensive experience in sales, marketing and operations in both Canada and the U.S. His roles span numerous industries including Pharmaceutical, Healthcare, Consumer Packaged Goods, Plastics and B2B. Companies worked for include Amneal Pharmaceuticals, Procter & Gamble, Kraft Foods, Xerox and Scott Paper.
He currently is a Senior Director at Amneal Pharmaceuticals leading Commercial Operations & Analytics. He has worked for Ferring Pharmaceuticals, Leo Pharmaceuticals, Sun Pharmaceuticals and KCI Acelity in various capacities (Sales, Marketing, Operations and Business Development).
Alex has a collaborative, adaptable and results oriented leadership style focused on driving employee engagement and business success.Close
Lindsey Emanuel is Senior Vice President of Business Operations for The Atlantic. In this role, she is responsible for defining and driving strategic and operational improvements that support The Atlantic’s multi-platform revenue, including advertising, branded content, and events businesses. Lindsey works hand-in-hand with the Chief Revenue Officer and senior leadership across the organization to execute on various initiatives from launching new products and partnerships to owning operational design and process improvements.
The core capabilities of the The Atlantic’s Business Operations group include: 1) defining and driving the core operations of the business (e.g. financial planning, business metrics and processes), 2) driving organizational enablement through reporting, tools, and process improvement, and 3) leading strategic initiatives across the business to help accelerate the revenue opportunity or manage through challenges and risks.Close
As NetApp’s Head of Customer Experience (CX), Biren Fondekar spearheads the ongoing transformation of NetApp’s Customer Experience and the digitization of traditional operations by generating new business opportunities, revenue streams and customer services through the adoption of new digital technologies, including NetApp’s active IQ, which has become the cornerstone of the company’s digital services roadmap.
Biren also oversees the company’s ongoing CX and productivity improvements, which have resulted in significant savings in operating costs and a positive response from customers. He is currently leading several ongoing growth and business simplification initiatives that will continue to help NetApp win new customers and boost its industry leadership.
Fondekar’s expertise and accomplishments include harnessing the power of machine learning and AI on product telemetry data; to better deliver predictive insights and actionable intelligence for NetApp customers, DevOps workflow automation, and product globalization.
He also has extensive experience and expertise in the fields of big data technologies, computer networks and network storage systems; holding two patents in the area of systems simulation. Biren previously served in progressive management roles at Cisco Systems for 16 years.Close
Cassandra is a senior growth leader with 20+ years of experience in global channel management, global sales leadership, business management, FP&A, and accounting. She is currently the Vice President of Global Channel Management at Stepan Company (NYSE: SCL), a $2B global specialty and intermediate chemical manufacturer, where she is responsible for the development and execution of the company’s global channel strategy and commercial effectiveness across multiple sales channels.
Cassandra brings a collaborative, dynamic, and results-driven leadership style focused on accelerating revenue growth, strengthening channels to market, and optimizing the customer experience through enhanced commercial scale and agility, disciplined channel management and partnership alignment, organizational transformation, cross-functional integration, process automation and digital enablement.
Cassandra holds a Bachelor of Science degree in Finance with a minor in Economics from Northern Illinois University. She also serves as Executive Board Member & Treasurer for The Children’s Advocacy Center of North and Northwest Cook County.Close
Bryan is currently the VP, Global Head of Clinical Lab Business Unit, where he is responsible for driving global portfolio strategy, revenue growth, and lifetime customer value of Ortho’s Clinical Labs business unit.
Information gained from diagnostic tests are responsible for 70% of all medical decisions. Ortho is proud to support over one million of these tests every day, impacting over 800,000 patients. Because Every Test Is A Life.™
Prior to Bryan’s current role, Bryan was Head of Global Sales Enablement at Ortho where he was responsible for design and effectiveness of commercial GTM strategies and enablement.
Bryan brings more than 20 years of sales, marketing, and commercial enablement experience.Close
In his current role as EVP Global Revenue Operations at Salesforce, Scott Henderson leads Global Strategy & Operations for Revenue Operations. This role includes oversight across Sales Operations, Incentive Compensation, Partner/Indirect Ops, Product Ops, Q2C Operations as well as the Strategy and Enablement teams supporting the Quote-to-Comp process (reporting directly Mark Hawkins, CFO).
Hallmarks to Scott’s success at Salesforce include Building the Salesforce Revenue Model, Commission Model, and many of the forecasting models still in use today at the company. Earlier in his tenure, Henderson built out the Finance and Strategy teams in EMEA and the Controllership Transformation team.
Previously, Scott served in various leadership roles at Wells Fargo, American President Lines, Hexcel Corporation and Apple – in addition to a few start-ups.
Henderson received an MBA, International Finance from American University and a BA, International Relations, at the University of Redlands.Close
Mr. Hermann joined Court Square in June 2013 as a Resource Partner. His expertise spans manufacturing, distribution, software, and business services industries. His specific company experience includes Founder and CEO of icarz, a SaaS distribution management software company for durable goods distributors, CEO of General Automotive, the largest switch and lock manufacturer in North America (sold to Echlin/Dana Corp), consultant at Zolfo Cooper performing interim CEO turnaround assignments around the world, Bain and Company, and, immediately prior to Court Square, Managing Director at Thomas H. Lee Partners. Mr. Hermann serves on the board of the Paper Mill Playhouse.
He is a magna cum laude graduate of Amherst College and has an M.B.A. from the Stanford Business School.Close
Patrick Hogan is the Chief Commercial Officer for Honeywell Building Technologies (HBT) making buildings safer, healthier and more productive. Patrick has responsibility for the integrated strategy, offering management, pricing, demand generation and commercial sales operations for this $6B global business group.
Since 2016 Patrick stood up Honeywell’s Commercial Excellence initiative and developed the functional strategy, playbooks, tools and metrics that are now deployed across all global sales teams. During this tenure, Patrick also took on an additional role as Honeywell’s interim Chief Commercial Officer in 2018-2019 and led the drive for digital transformation across all the customer engagement touchpoints.
Previously, Patrick was the VP Strategy and Commercial Excellence for Honeywell’s Performance Materials and Technologies business group where he was responsible for the global strategy, around pricing, value propositions and entering new adjacency investment areas coupled with improving seller productivity and the overall customer experience.
Hogan joined Honeywell in 2003 via an acquisition and was the marketing leader for Honeywell’s rapid entry and expansion into becoming the world’s biggest expert in gas monitoring safety solutions.
Patrick has a well-established career in a number of leadership roles focused on growing technology-centric portfolios in many verticals including Life Sciences, Energy, Information Technology and Manufacturing. He has built and led global sales and marketing teams to compete via a diversity of business models with end-to-end experiences across the concept-to-cash process to commercialize products, software, licensing and consulting services.
Prior to Honeywell, Patrick held VP/GM roles with Cedar Consulting creating a novel knowledge visualization/management (SaaS) practice and at BG Group (now part of Royal Dutch Shell), commercializing services and technologies to the global oil & gas marketplace.
Dr. Hogan holds professional qualifications in chemistry, sales management and product marketing.Close
David is a strategy, optimization, and delivery professional with 20+ years of experience in consulting, large scale program management, and commercial operations (sales and revenue). Prior to entering the fintech and payments space, he was a sough-after management consultant for Booz Allen Hamilton, focusing on the defense acquisition and intelligence community markets.
In 2012, he joined the “40-year-old start-up” Vantiv as that company was beginning its journey to becoming the largest merchant acquirer in the world. Through several acquisitions, Vantiv grew to Worldpay and now FIS, and David’s responsibilities and impacts grew as a result. For over five years, he led sales, revenue, and commercial operations for the company’s bellwether business unit (North America). He’s now focused on driving business optimization across the entire Merchant Solutions division, which totals $4.5B in annualized net revenue and $200M+ in net new sales.Close
Jasneet is currently the Vice President of Channel & Sales Excellence at nVent, a $2B electrical solutions company, where she oversees all global activities related to channel strategy, incentive programs, and digital integration with partners, sales operations and commercial excellence.
Jasneet has a proven record of accomplishment on implementing and executing transformational plans for channel partners and growing sales for nVent globally. Jasneet has been with nVent for 16+ years and has 10+ years of leading distribution management in NA. Recently, Jasneet was selected to lead Enterprise, global transformation in Sales Operations, Sales Rep Structure and Digital Engagement with our Distribution partners.
Her experience of sales, global & regional channels and work experience with all types of B2B customers, distribution , direct & indirect reps results in opportunities for a broader view of maximizing sales across the ecosystem to serve and grow sales.
Jasneet holds a Master’s of Science in Electrical Engineering from Illinois Institute of Technology. She started her career in field sales before transitioning to distribution management and commercial excellence.Close
Stuart Kerst leads Workday’s Global Field Operations team with focus on driving growth, consistency, and innovation in the revenue engine. His teams include Sales Strategy & Ops, Value Management, Renewals, and Deal Management for this leading provider of enterprise cloud applications for finance, HR and planning.
With more than 25 years leading Sales/Field Operations teams, Stuart is known for his ability to work cross functionally focused on enabling more sellers to deliver their annual targets, driving more consistency in the business, while increasing revenue per head overall. Equally important to Kerst is his commitment to his team’s career and capability growth as well as their sense of belonging … ensuring all employees feel challenged, supported, and rewarded in their jobs.
Stuart has lived and worked as a Sales leader in North America, Singapore, and Japan managing regional and global teams. He’s also served in leadership roles on both ends of the spectrum, from start-ups to publicly traded mega organizations including SAP, HP, and SurveyMonkey.Close
Renae Leary was appointed to the position of Chief Commercial Officer Americas in mid-2019, and is based in the U.S. Headquarters office in MetroPark, NJ.
Leary has over 25 years of managerial experience in strategic sales and marketing, with 15+ years in varying global leadership roles. Most recently, she served as the VP of Global Enterprise Sales at Johnson Controls, and prior to that was with Tyco for 18 years before the merger with JCI.
Renae joined Tyco in September 1999 as the Group Marketing Director for Tyco Fire & Security in Australia/NZ. Later, she led Global Marketing and Communications at Tyco Safety Products. Prior to joining Tyco, Leary served as the Head of Marketing for a private water infrastructure group which was a joint venture between Suez Lyonnaise Des Eaux and Lend Lease.
Renae holds a Master of Commerce (Marketing) from the University of New South Wales and a Bachelor of Asian Studies (Economics) from the Australian National University. She serves as a board member for the Strategic Account Management Association (SAMA) and has completed extensive leadership development courses, including the Wharton School of Business.Close
Lana currently leads Global GTM Operations for Uber for Business. In her role, she oversees Sales Operations, GTM Enablement, Customer Success Operations and GTM systems and tools. Prior to Uber, Lana held numerous leadership positions with Glassdoor, Google, Openwave and HP. She has built and led numerous sales and marketing operations teams. Lana started her career as an Engineer and graduated from University of California, Berkeley with a degree in Mathematics and Industrial Engineering.Close
As head of Business at Pigment, the sales and financial planning software for fast-growing companies, Julien Lesaicherre will help take the company to the next stage of expansion.
Pigment recently raised a $25.9 million Series A investment and built a world-class team made up of Google, Facebook, Criteo, and Anaplan alumni.
Prior to Pigment, Julien was Global Director at Facebook leading the Workplace from Facebook global Acquisition, Sales and Customer Success teams. He was the first Facebook employee to join this initiative. Together with his team, Lesaicherre grew the service from inception to more than 7 million paid users and worked with brands such as Nestle, ServiceNow, Spotify, and Kering.
Prior to this role, Julien was leading EMEA Platform partnerships at Facebook. It’s mission was to help developers to build, grow and monetize their apps. During this time, Julien enjoyed the opportunity to support (and learn from) some of the best entrepreneurs and VCs in the region.
Previously, Lesaicherre led the Microsoft Azure Business Group in France and was accountable for Microsoft Azure revenue, satisfaction, and advocacy. He was part of the first batch of hires to lead the Azure business outside the US.Close
Matt Marshall is a driven revenue executive with a track record of consistently achieving sales goals and contributing to business growth in highly competitive markets. He has a wealth of experience working for some of the best-known software companies in the world.
In his current role as CRO at Spiff, he has oversight across the customer and revenue ecosystem for this leading sales commission software and commission tracking organization.
Prior to joining Spiff, Marshall led sales at Iterable – the cross-channel marketing platform that powers unified customer experiences – where he grew revenue by approximately 30x.
During his tenure at Citrix, he grew his team revenue by 300% within 4 years. Earlier in his career at SuccessFactors, Matt scaled his team rapidly from 6 reps to 80+. He excels at building, developing and scaling high-performing sales teams across both field and virtual sellers.
Matt received his Bachelor’s Degree at St. Leo University.Close
Tom Martinez is VP of GTM Operations within Twilio’s Go-To-Market Organization. Tom and his team lead Sales Enablement, Sales Operations (Business Applications, Sales Compensation, Deal Strategy & Operations), GTM Strategy and Analytics, Pricing Strategy and Monetization, and GTM M&A.
Twilio is a cloud communications platform as a service company based in San Francisco, California. Twilio allows software developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs.
Tom brings to Twilio experiences from his career in SaaS sales leadership with Salesforce, Zenefits, When I Work, and McKinsey.
Prior to Twilio, Tom led Global Cloud Sales Strategy and Operations at Salesforce, revolutionizing their business model, developing the cornerstone for annual sales planning, and creating and leading the Global Pipeline Council. At Zenefits, he scaled the sales organization through hyper-growth and co-led a massive turnaround effort, resulting in significant restructuring to set the company up for success. Tom takes pride in leading his teams and serving customers exceptionally well. He is an executive sponsor of the LatinX Employee Resource Group at Twilio and a member of the Board of Trustees at Carthage College. Tom holds a Bachelor of Arts in Political Science from Yale University and an MBA from the Stanford Graduate School of Business.Close
Mike is the current Director of Sales Strategy and Operations at Whirlpool, the world’s leading major home appliance company. In his role, he leads a diverse and high performing team tasked with high impact, enterprise-wide initiatives. These include the evolution of commercial systems and data strategy, simplifying GTM structure and process, modernizing policies and agreements, and improving foundational systems.
Previously he was the Global Senior Category Leader for KitchenAid Small Appliances where he managed the marketing of the global cooking and kitchenware business in the product development process. He was appointed to lead operations for WLabs, Whirlpool Corporation’s innovation think-tank. His role in WLabs focused around innovation process development and test markets, including launches for innovative new products. Previously, he developed corporate experience and business acumen working in both finance and sales roles for the US business. He is also a graduate of Whirlpool’s Global Leader Program.
Mike earned his MBA from The Kellogg School of Management at Northwestern University and undergraduate degree from Michigan State University.Close
Mark is currently the Vice President of Operations & WW Sales at ServiceNow – a software and cloud computing platform helping companies manage digital workflows for enterprise-level operations.
Prior to this, Mazzara was the VP of Sales Operations for Pensando Systems – where he spearheaded G-T-M operations and help build this revolutionary Distributed Services Platform company from the ground up.
Previously, Mark served in progressive operations and customer-centric management roles at VMware, Pulse Secure, Salesforce and the Global Enterprise Theatre at Cisco.
He’s known for driving sales, channel and market operations that align with go-to-market priorities and propel revenue growth, customer success and portfolio expansion.
Mazzara received his MBA from San Jose University, and his BA from St. John’s University.Close
John McCracken currently serves as an independent outside Director on the Board at Zimperium and Movius Corp and is a senior advisor for high growth software companies including the Warburg Pincus TMT portfolio companies, ActionIQ, Prevedere, Convey, SOC Telemed and Clari.
John was recently responsible for all commercial activities as Chief Revenue Officer for Castlight Health (CSLT), including demand generation and field marketing, sales, sales operations, strategic accounts and alliances, implementations, and customer marketing, success and support.
Prior to Castlight, he led the sales team for Jive Software as worldwide senior vice president of sales, where he helped drive Jive’s growth through its IPO to establish its leadership in the social enterprise category. Prior to that, McCracken served as Senior Vice President of Sales for Inovis, and he has held executive management positions at Mercury Interactive Corporation, CheckFree Corporation, and American Express. McCracken received a BBA in marketing and marketing/finance from The University of Texas at Austin.Close
Cam McKenzie is the Vice President, Commercial Operations for Pacific Biosciences – the American biotech company that designs, develops and manufactures sequencing systems to help scientists resolve genetically complex problems.
In his current role, Cam leads a multi-faceted organization, establishing a scalable commercial infrastructure in a high growth environment. His oversight includes Commercial Support, Training, Technology, Strategy and Operations, along with Tech Support and Commercial Enablement. Over the past decade he held progressive roles within the Finance and Commercial organizations at Illumina. Most recently, he served as the Senior Director of Commercial Operations for the Americas, leading Revenue Operations, Inside Sales, Commercial Training, Data & Analytics and Customer Care.
McKenzie has a passion for building great teams and creating a culture rooted in delivering results and having fun. He holds a Masters in International Management from the UCSD School of Global Policy and Strategy and a Bachelors from Northern Arizona University.Close
Tim McGee is a tenured Operations professional with more than 10 years of experience helping organizations improve the way they work. In his current role, Tim oversees the North American Sales Operations Team and is responsible for Elsevier’s Medical Reference commercial portfolio and eCommerce platforms.
Elsevier’s mission is singularly focused on helping researchers and healthcare professional’s advance science and improve clinical outcomes through evidence-based care. McGee supports this mission through his leadership and innovation.
Tim is passionate about Operations, specifically, looking for opportunities to improve ways of working and implementing new strategies to drive efficiency. He partners across organizations to ensure that teams are efficient, optimized for success and most importantly, that they are positioned to achieve their collective goals. During his tenure at Elsevier, McGee has led programs to modernize the Elsevier Sales Enablement stack, including a migration to Salesforce and implementations of Tableau, sales process management solutions and CPQ. Most recently, he overhauled the company’s sales organization to excel in a virtual selling environment.
Tim is a graduate of St. Joseph’s University with an MBA from Drexel University.Close
Patrick joined Border States in December 2000. He held a variety of sales and marketing positions through this time and was then promoted to VP Marketing in 2013. Patrick was named VP Midwest Area – North Central Region on April 1, 2018. He assumed the position of Vice President Customer Experience on April 1, 2021.
Patrick has been active in the industry and community being the Border States Affiliated Distributors delegate from 2013-2018. He served on the North American Association of Utility Distributors (NAAUD) board and was the President in 2017 and 2018. Patrick is a graduate of North Dakota State University.Close
Chris O’Leary is the Senior Director Global and Americas Commercial Operations for Thermo Fisher Scientific’s Life Sciences Solutions Segment.
In his current role, Chris has oversight across the data, processes, systems/technology, and projects/programs that enable the commercial team to perform at maximum effectiveness. He serves as a key member of the commercial leadership team that takes LSG to the next level of business growth via global sales development, data quality, global pricing analytics, NA sales operations, and worldwide sales enablement programs … all targeted to improve sales effectiveness across multiple sales channels.
During his 14-year tenure with Thermo Fisher Scientific, O’Leary held various positions in sales, marketing, and commercial operations. Prior to this, he was in consulting and sales roles at DuBois Chemicals, Epic Consulting/GKN and the Marcus Evans Group.
Chris earned a BS degree in Microbiology from the University of Maine.Close
In his current role, Gavin leads commercial sales for Boston Scientific’s Prostate Health Portfolio that help patients lead lives BPH/cancer free without the side effects of most major treatments. The U.S. Prostate Health team provides comprehensive solutions to physicians across the care continuum – effecting over 14 million men nationally.
Boston Scientific is the only company providing this portfolio that includes minimally invasive (office based) and surgical solutions (ASC/Hospital) for physicians treating patients with BPH and prostate cancer. From patient education, to understanding the economics of BPH and Prostate cancer in a practice/hospital to improving the patient experience to reducing total cost of care – the company offers the most durable solutions on the market today.
During his tenure at the firm, Gavin has served in progressive roles including National Director of US Sales for the BPH portfolio, VP of Corporate Accounts and Healthcare Solutions, Area VP, and Director of Leadership development.
Prior to this, Gavin enjoyed a successful sales career at Tyco Healthcare and earlier served as an Artillery Officer in the U.S. Marine Corps deployed to the Middle East.
Gavin received his MBA from the University of North Carolina’s Kenan Flagler Business School – and his BS from Purdue University in engineering.
Outside work, he serves on the Sigma Chi Huntsman Leadership Development team mentoring college age men and future leaders, coaches youth sports and raising his four kids along with his wife on their farm in North Carolina.Close
Jennifer is the VP, Client Solutions for Barstool Sports where she oversees Account Management and AdOps. Prior to joining Barstool, she worked on the publisher side at ESPN, Univision and FOX, the agency side at Initiative, and in adtech at Visible Measures and STATS.
While she has had diverse roles in sales, media planning/buying and strategy, she realized her passion was in developing, growing, and mentoring teams in sales operations and client relationships. Outside of work her passions are playing hockey, watching just about any sport, and traveling.Close
Barb Riesmeyer is vice president, Sales Operations, Americas Region, Electrical Sector for Eaton, a global power management company. In this role, Barb is responsible for leading customer and sales support functions including EatonCare customer support, sales compensation crediting and reporting, business analytics, and sales operational excellence.
Previously Barb served as vice president, Customer and Sales Operations Support, Integration Leader – Americas Sales Structure for the Cooper Industries acquisition and as director, Acquisition Integration for the Americas. Barb joined Eaton from Westinghouse Electric and has also held leadership positions in manufacturing operations, product line management, and information technology.
Barb holds a bachelor’s degree in industrial engineering from Grove City College and a master’s degree in business administration from the University of Pittsburgh.Close
Sandeep Sacheti is the executive vice president of Customer Information Management and Operational Excellence (CIOx) for the Governance, Risk & Compliance (GRC) division of Wolters Kluwer.
Passionate about empowering experts with AI to create tangible value for GRC customers and drive operational excellence, Sandeep leads a group of 1,000+ employees, with diverse expertise in legal fulfillment, compliance content and sales operations, data science, process design, technology, and customer research. Under his leadership, they have transformed core processes, driven new product development and cultivated an engaged workforce.
Before joining Wolters Kluwer, Sandeep was the head of business risk and analytics U.S. banking for UBS, where he devised a strategy that enabled financial advisors to make analytical-driven recommendations to lower the cost of debt for clients. Previously, he served in a number of roles at American Express, where, under his leadership, the commercially underwritten portfolio doubled.
Sandeep received his Doctorate from the University of California, Berkeley. He also holds more than 20 patents in decision science, fraud verification and identification and has published extensively on these subjects.Close
Christoph Schell is the Chief Commercial Officer (CCO) and a member of the Executive Leadership Team of HP Inc.
The commercial team is accountable for customer success globally. It consists of country and market organizations reporting in a 10-market structure. Category Management teams across Printing, Personal Systems and Services are accountable for consistent 4P management and own revenue and margin. Centers of excellence across customer support, global account management, omnichannel, sales operations, channel management and pricing drive customer success imperatives and go-to-market innovation.
Christoph has been with HP for more than 22 years and has held senior management roles across the globe, most recently as the President of 3D Printing & Digital Manufacturing.
Previously, Christoph served as Executive Vice President of Growth Markets at Philips where he led the Lighting Business across Asia Pacific, Africa, Russia, India, Central Asia, and the Middle East. Christoph started his career in his family’s distribution and industrial solutions company and worked in brand management at Procter & Gamble. During his career, Christoph has worked in all global markets and moved 9 times internationally.
Christoph holds bachelor’s degrees from ESB Reutlingen in Germany and École Supérieure de Commerce de Reims in France. He is fluent in German, English and French.
Christoph is based in Palo Alto, California.Close
Dave Schneider provides leadership of the global marketing practice for Red Wing Shoe Company as Chief Marketing Officer with responsibility for building long-term brand equity and driving profitable, short-term revenue across the company’s portfolio of purpose-driven brands and its multi-channel distribution network. Reporting to its Chief Executive Officer with oversight of brand management, traditional/digital marcomm, ecommerce, retail experience and corporate comms, Schneider leverages meaningful customer insights to drive a differentiated brand experience that is enabled by technology and informed by data/analytics. Schneider has a bias for swift but responsible action in an inclusive, people-friendly, continuous learning environment that delivers on most critical strategic priorities.
Prior to Red Wing, Schneider held senior leadership positions at a variety of corporate marketing and traditional/digital marketing firms working with some of the highest caliber brands in the Fortune 500 from MillerCoors, Dell, State Farm, Lowe’s, OfficeMax, McDonald’s, and AT&T.
Schneider holds a B.A. from Luther College (Decorah, IA) with a double major in Economics & Business Management, has completed MBA-equivalent graduate course work, and has dabbled in the entrepreneurial tech start-up space.Close
Leah Shlyakhov is passionate about improving healthcare and impacting patient lives. As CRO at MedBridge, Leah leads a passionate, high-growth team focused on helping the nations largest healthcare organizations improve the quality of care through digital health solutions. The company’s all-in-one digital care platform allows organizations to engage patients, educate/train staff, and boost profitability with outcomes reported via an integrated, cost-effective solution.
Prior to her current role, Shlyakhov served as VP, Strategic Solutions and Director of Business Development at MedBridge – with responsibilities across GTM strategy, product roadmaps, sales and customer success scaling initiatives, partnerships, key account management, and hiring.
Leah previously was in progressive sales and marketing roles earlier in her career – and received her BA from the University of California/Davis and a Leadership Certification from The Wharton School.Close
Jack Snodgrass is Vice President, Sales Operations, Global Security for Stanley Black & Decker, a leading global diversified industrial who is number one in Global Tools & Storage, number two in Security Services and a global leader in Engineered Fastening. In his current role, Jack oversees global Sales Operations including strategy, reporting and analytics, sales process excellence and commercial systems.
Snodgrass has worked for Stanley for 14 years with his career largely being in Finance. Prior to his Sales Operations role, he served as the CFO for the Security Products & Solutions business and the Security Business Development Director. He has held several leadership roles across commercial finance, financial planning & analysis, audit and business development.
Jack holds a bachelor’s degree in Accounting from Indiana University Kelley School of Business.Close
Kevin Tan is scaling out Reddit’s revenue engine, and leading Business Operations, Sales Operations, Systems & Tools, Ad Operations, Ad Policy Operations, Technical Product Operations, Ad Support Operations, Monetization Analytics, and Revenue Analytics teams.
Reddit is home to thousands of communities, endless conversation, and authentic human connection. Every day, millions of people around the world post, vote, and comment in communities organized around their interests.
Tan’s expertise is focused in the technology industry with building and scaling consumer tech platforms through hypergrowth life cycles.
Kevin advised Google’s product, finance and sales leadership on strategy informed by analytics, and built and scaled Twitter’s Revenue organization in its hypergrowth stage.
Previously at Sift Science, he built the GTM strategy and execution into the fraud & trust landscape with a machine learning SaaS solution.
Kevin received his Bachelor of Science from the University of California, Berkeley – Walter A. Haas School of Business.Close
As Senior Vice President of Strategy, Client Solutions and GTM Operations, Jeff Taylor is responsible for ensuring Pega has a clear corporate strategy, market validated solutions, the right industry expertise and content, an aligned and effective go-to-market strategy, and world-class sales operations and enablement.
Jeff brings more than 20 years of experience in strategy and in innovating in go-to-market and sales approaches. He has built and run successful businesses for B2B organizations. He has deep experience in business planning and management, strategy development, and operational excellence, as well as a proven track record of achieving results in gaining market share and sustaining revenue growth.
Jeff joined Pega from Bain & Company, where he helped define strategies and execute company-wide and go-to-market transformations for clients in the technology, media, and telecommunications industries. Prior to Bain & Company, Jeff held senior strategy and operational roles at leading technology companies, including VMware and EMC. In these roles, he led transitions to new business models that drove company growth.
Jeff holds an undergraduate degree from Georgetown University with concentrations in economics and theology and received a Master’s in Business Administration in strategy and finance from the University of Chicago’s Booth School of Business.Close
Jenny Teal is the Global Sales Operations Leader for W. L. Gore’s Performance Solutions Division – an American multinational manufacturing company specializing in products derived from fluoropolymers. This division provides value in applications that face demanding environments such as extreme temperatures, harsh chemicals or mechanical stress. In her current role, Jenny leads a global team of 150 associates for Customer Support, Sales Analytics and Digital Capabilities.
Teal is a bold, action-oriented leader with a 20+year track record of achieving positive results by focusing on the big picture, seeing what needs to get done, and motivating others to deliver their best work. She has been a key leader and delivered pivotal programs across several areas of the business for companies including AstraZeneca. Her broad experience in marketing, sales enablement and commercial operations, both within and beyond the pharmaceuticals industry, is among her greatest strengths – allowing her to cut through complexity, see connections others miss, and solve business challenges through creativity and innovation. Teal’s work is infused with the spirit of collaboration, a strong sense of humanity, and a commitment to helping the members of her team excel as they contribute to the overall success of the company.
Jenny received her Master’s Degree at St. Joseph’s University and Bachelor’s Degree at Goldey Beacom College.Close
Rupak Venugopal is the vice president of Customer Insights and Sales Operations for the Governance, Risk & Compliance (GRC) division of Wolters Kluwer.
He leads a cross functional team of Sales Operations professionals, Training, enablement and compensation experts, Data Scientists, Business Consultants, Primary Customer Research who come together to give business units a holistic understanding of their customer portfolio and support their sales team identify untapped opportunities to drive growth for a division that is over $1.2 Billion in annual revenues.
Before joining Wolters Kluwer, he was the practice lead for Customer Analytics across UK & Europe for at EXL Service where he helped Fortune 500 Companies set up analytics centers of excellence to drive Business Growth through actionable insights across the customer lifecycle.
He has had an extensive career as a management consultant and has a master’s degree in business management from the Indian Institute of Management, Ahmedabad.Close
Experienced in operations, growth planning, sales enablement, process reengineering, and M&A integration, Yaron develops and deploys strategies that create value. As EVP, Transformation at Dynata, he is responsible for all elements of transformational operational success and orchestrates both strategic and operational change through a roadmap of prioritized initiatives to improve processes and performance, manage linkages and interdependencies, and lead accountability for results.
Yaron’s previous positions at Dynata include GM Voice Services, Chief of Staff, Senior Director of Corporate Planning, and head of Sales Strategy.
Previously, Zimmerman was Senior Product Manager at Avery Dennison, where he led planning and execution of global new business ventures. Prior to that, he served as Sales and Marketing Manager and Operations Manager at Anavid Insulation Products.
Yaron also served in the Israeli Defense Force Air Force, Special Forces. He has an MBA from the Tuck School of Business at Dartmouth College and a Bachelor of Technology from the Jerusalem College of Engineering.Close