Hear from innovative revenue organizations about what they are doing in this age of COVID-19 to build, enhance or reboot their 24×7 customer experience/model.


Then join scores of cross-industry revenue, sales & marketing, operations and customer success leaders to brainstorm your specific challenges on our popular Think Tank Roundtables (see agenda page).


Rich Fabian - FUJIFILM Sonosite - Operations Forum - The Alexander Group, Inc.Keynote:  Rich Fabian
President & COO, FUJIFILM SonoSite

As president and chief operating officer, Rich Fabian leads all aspects of FUJIFILM SonoSite’s global business. He has over 20 years of progressive healthcare leadership experience and is proud to lead FUJIFILM SonoSite – the worldwide industry leader in one of the fastest growing sectors of healthcare: Point-of-Care Ultrasound (POCUS).

Rich is a passionate advocate of the medical device industry and currently serves on the board of directors of AdvaMed, Medical Imaging and Technology Association (MITA), as well as Life Science Washington. He has built high-performing teams that consistently delivered strong business results.

Rich earned his MBA from the University of Pittsburgh’s Katz Graduate School of Business and a B.A. in economics from the University of Michigan.


Jeff Moss - Dematic - Operations Forum - The Alexander Group, Inc.Keynote:  Jeff Moss
Executive Vice President & Chief Commercial Officer, Dematic

Jeff Moss is the executive vice president and chief commercial officer. Prior to this role, Jeff served as EVP and CEO, Dematic International, EVP of Global Project Engineering, and EVP of Mechanical Solutions & SCi (Supply Chain intelligence) for the North American region. He also served as the SVP of Integrated Systems and consulted for Dematic North America before formally joining the company in June of 2010.

Prior to Dematic, Jeff was the CEO for US Energia, LLC in Wixom, Michigan, served as general manager at Utica Enterprises and the president and COO of DCT, Inc. in Sterling Heights, Michigan. Before this, he was co-founder and president of Utilase, Inc., an advanced laser cutting and welding business and held other progressively challenging roles within the welding industry.

Jeff holds a Bachelor of Science in welding engineering from The Ohio State University, a diploma in Strategy and Innovation with Distinction from Said Business School, Oxford University.


Tammi Warfield - Microsoft - Operations Forum - The Alexander Group, Inc.Keynote: Tammi Warfield
GM Customer Success, Americas, Microsoft

Tammi Warfield is the Customer Success GM for the Americas and also serves as Houston’s Managing Director at Microsoft. She joined the company in November 2017 after more than 16 years at BMC Software.

Prior to her current role, Warfield lead the global Customer Success Team for BMC’s mainframe division as well as various sales teams including two years as the AVP of MSM North American Strategic Accounts.

Tammi serves on the board of the Greater Houston Partnership, an economic development organization serving the area. She relocated to the Houston area in April 2010 where she now lives with her family.






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