2019 Operations Forum

June 4-5 | The Langham, Chicago




Sales and Commercial Operations leaders know that running the growth engine is harder than ever because the customer journey has changed in four fundamental ways.

Alexander Group’s 2019 Operations Forum explores how this journey ramps up complexity, unpredictability and risk. Data, digital solutions and artificial intelligence are upending the way you engage with customers and enable your organization. Go-to-customer models must adapt to this environment with increasing speed. The lines separating marketing, sales and service continue to blur.

The key to success? Operations leaders need to embrace the

The Four Growth Multipliers



Make teamwork across customer touching functions the new norm.


Build a digital backbone.


Recognize that talent is the key to differentiation in a service economy.


Choose wisely. The right, harmonized tools enable greatness.

Creative application of all four can provide revenue executives with the means to turn the buyer journey into a pathway to growth. Join the exploration at Alexander Group’s 2019 Operations Forum: our exciting lineup of cross-industry senior Operations Practitioners will offer insight into these challenges, working solutions and more!


For information and to register contact Betty Corrado
203-905-5593 | bcorrado@alexandergroup.com



Continue the compelling insights and conversations as you prepare for 2020.

Be sure to secure your seat and your management teams’ at the Executive Forum in November.

Reserve Now