The impact of digital is altering the way customers gain knowledge, interact and purchase your products and services. What is the best way to see if your manufacturing or distribution firm is hitting the mark? Compare your business processes and performance metrics to that of your competition!
Executive interview with Tiffani Bova of Salesforce on what makes the modern marketing, sales, and service organization “digital.”Watch Video
Read highlights from the 2021 Operations Forum on how leaders are rapidly learning to align with customers and pivot operations for an exceptional CX.Read Article