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Provider Services
Overcoming Reimbursement & Cost Challenges
Optimizing Health Services Performance
The shift towards value-based care models requires healthcare providers to focus on achieving better patient outcomes and reducing costs. Driving factors include:
- Provider services. Providers, specialty centers and specialty services companies face challenges in providing high-quality care while containing costs.
- Increased costs. Managed care plans add complexity to treatment and reimbursement guidelines. In addition, the cost of drugs and equipment rises.
- Labor challenges. Staffing shortages exacerbate revenue, cost, and patient-delivery challenges industry-wide.
- Data security. Healthcare providers must prioritize patient data security and comply with regulations such as HIPAA.
As a result, healthcare leaders are investing in developing a comprehensive understanding of the current coverage model and identifying potential areas for improvement.
Alexander Group offers guidance on operational efficiency and cost containment, including evaluating staffing models, streamlining processes and identifying opportunities to reduce costs without sacrificing the quality of care.
Using the first-party data benchmarks, we can bring valuable insights and expertise to help healthcare providers optimize their coverage models, sales support and overall operations.
How We Help
- Virtual engagement & digital sales channels: Align your sales teams to better engage customers virtually, including customer interactions such as lead generation programs, virtual selling roles and post-sale adoption programs.
- Operational efficiences: Prioritize efficient operations to overcome staffing challenges and optimize central patient platforms.
- Customer success mindset: Accelerate the shift towards outpatient and home care treatment options while increasing investment in digitally connected products.
- Advanced segmentation & targeting practice: Double down on organization definitions of segmentation and ideal customer profiles.
- Sales compensation: Develop sales compensation programs that align with sales strategy and incentive design best practices. Ensure supporting quotas are robust enough to drive performance.
Related Insights
Participate in Our Research
Briefing Offers- Digital Go-to-Customer Study Discover the industry trends, insights and frameworks on the digital impact on revenue growth, as well as recommendations for increased sales performance and growth in a digital environment.
- Digital Insights Study Digital means changing how companies engage with customers and enable their commercial teams. Determining where and when your customers interact with your products and solutions can impact your organization’s digital maturity and where to guide your investments.
- Healthcare: Marketing Trends and Investment Priorities Over 52% of healthcare leaders are investing more in marketing. Through the use of first-party data, organizations are doubling down on advancing segmentation and targeting practices and are repositioning marketing channel activities to better leverage valuable content that is relevant and useful to customers. Discover the leading initiatives healthcare executives are executing to better integrate marketing and sales through process automation and investing in the right tools.
- Healthcare Hospital Providers Survey Healthcare executives, physicians and surgeons were recently surveyed to determine their views on current industry trends and investments. From staffing and supply shortages to procedure volume and interaction preferences, discover what healthcare providers are prioritizing for the new year.
- Marketing Insights Study Over 150 marketing executives were interviewed to determine the marketing initiatives being prioritized to maximize customer lifetime value. From marketing roles and resource allocation to marketing mix, channels and spend, get the latest insights on where marketing leaders are investing to advance their organization’s marketing maturity.
- Commercial Practices to Drive Profitable Growth & Valuation Economic downturn. Unpredictable markets. These are just a few factors that are preventing commercial leaders from determining and realizing revenue goals. How can organizations achieve differentiated growth, productivity and efficiency for profitable growth?
- Revenue Operations Survey Over 200 executives in sales and revenue operations were surveyed across Business Services, Financial Services, Manufacturing and Distribution, MedTech, Health and Wellness, Media and Technology to determine the leading practices of world-class revenue operations organizations.
Upcoming Healthcare Events
Join our Healthcare Provider Services Community
Alexander Group’s community enables leading executives to share insights and takeaways for immediate use. Participants engage with sales leaders in interactive discussions while gaining knowledge on best practices, pitfalls and challenges.
Practice Leadership
Alexander Group Can Help
Is your go-to-market strategy focused on sales productivity to ensure profitable growth?