Every interaction counts. Your entire organization needs to work in concert to attract new customers and build the loyalty required to retain them. Your role as a revenue leader requires a solid understanding of how marketing, sales and service come together to build long-term relationships.
Best in class media sales firms are shifting resource allocation to pre- and post-sales as they build a customer success organization.Read Article
Schneider Electric focuses on the purpose of the customer, not just the transaction, so they can serve the customer through the entire lifecycle.Watch Video