Companies pivoted on a dime, delivering value and support the way their 24X7 customers demanded it. Virtually, online, all the time. Organizations learned how to execute marketing, sales and success motions with minimal disruption to the revenue line. Revenue leaders and their teams rose to the challenge.
Now it’s 2021. Resources are re-deploying to the field. Marketing, sales and service motions don’t have to be virtual. The real question is: which elements of these motions SHOULD be delivered or supported with virtual expertise and enhanced digital solutions? And what are the broader implications for marketing, sales and services?
You can’t go back…the 24×7 customer is here to stay. How can you apply the learnings from 2020/2021 to bring better coverage, and results, to your customers (and your company) in 2022 and beyond?
General Biz Svcs.
“Thank you for a wonderful Executive Forum. The speakers, content, and event were top notch and provided valuable learnings to take back. I also enjoyed key networking opportunities with folks I otherwise would not have met. I look forward to next year’s event.”
– David Spencer, President - N.A., Syniti (Former President of SAP N.A.)
“The Forum is a great event to get a lot of information about how to deploy your sales force effectively and efficiently. It’s also a great platform for peer networking in your industry and others.”
– Susan Uthayakumar, Country President, Canada - Schneider Electric
“Customers should be at the center of everything we do. We have to continuously think about them and how we can make their journey easier. The Executive Forum delivers great insights on how to accomplish this!”
– Mohammad Navid, Group VP, Sales - Delta Dental of CA
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