These experiences are transforming what customers expect of their B2B vendors. And this is driving fundamental change in how the revenue functions (marketing/sales/service) engage, deliver value to and service customers. A new and higher bar has been set.
Companies steering a new course, to a customer-centric “true north” by changing three key factors in the customer experience:
Understand and act on the deep change in the deployment of coverage resources across industries.
Discover why turning to digital means a deeper understanding of customer needs and better engagement at every step of the buying experience.
Fearlessly build a customer-centric ethic that focuses on both the needs of teams and the impact on performance and drives true accountability.
Learn from and connect with world-class sales operations leaders to share insights, stories and tactics that will help operations teams build the 24×7 capabilities you need to succeed in 2021 and beyond.
Join 300+ revenue leaders over three days to explore stories of transformation, take away game changing insights and connect with your peers. Industry-leading speakers. Compelling breakout sessions. The one can’t-miss leadership event of the year.
For information about becoming a Forum Speaker, Panelist, Roundtable Facilitator or Official Sponsor, please email senior director & Forum lead, Betty Corrado or call (203) 905-5593.
Want to get more out of the Forum? Consider hosting your own senior management meeting before or after the event. There’s no better way to optimize and leverage insights across a comprehensive agenda and different functions in your organization. Enhance your revenue/sales strategy and plan right at the event! Contact Betty Corrado with the details.
To register conveniently by email, inquire about a team discount, or to take advantage of early bird or industry discounts, email Annie Orchen and a Forum staff member will contact you quickly.
Email Victoria Kelly, event marketing manager, or call (480) 315-5802.
Share best practices, challenges & trends with revenue, sales and operations leaders in Alexander Group’s Chief Sales Executive Group on LinkedIn.