Jake Johnson is a principal in the New York office. Jake works with clients in Technology, Business Services and Manufacturing. His areas of focus for consulting work include organizational transformations, go-to-market model design, sales and revenue operations, customer success, program metrics & dashboards, OpEx/ROI business cases, customer segmentation, job role design, coverage, headcount sizing, deployment and sales incentives.
Prior to joining the Alexander Group, Jacob worked in both product management and retail management for Bank of America. In his product management position he worked in the consumer deposit products division focused on checking, savings and safe deposit products. Prior to that he held positions in retail banking management focused on sales team management, sales effectiveness, customer relationship management and risk mitigation.
He holds an MBA from the Carroll School of Management, Boston College and a B.S. from the University of New Hampshire.