Biotech & Pharma

Evolving Go-to-Market & Commercial Models

Building New Commercial Capabilities

Biotech and pharma companies are launching more complex therapies, especially as it relates to oncology, rare disease, as well as cell and gene therapies. With therapeutic complexity increasing, companies are adapting their customer coverage models to meet changing customer needs. This adaptation is driven by a focus on a larger ecosystem including patients, payors, healthcare providers and healthcare systems. While the traditional sales representative is still critically important, only 20% of organizations solely rely on the traditional sales rep focused commercial model. In today’s world there are four distinct go-to-market (GTM) models. These models incorporate roles focused on reimbursement support, clinical education, patient education and case management are vitally important.

Alexander Group works with biotech leaders to establish sales strategies to support your go-to-market model with specific sales strategies that grow revenue and increase market presence.

How We Help

  • Omnichannel strategy: Develop a robust omnichannel process to work in tandem with the primary sales reps so they can focus more attention on high-priority providers.
  • Commercial model evolution: Identify the correct mix of core traditional sales roles and resources such as patient education, clinical education, reimbursement and key accounts to drive cost-efficient productivity and meet evolving customer expectations.
  • Sales compensation: Align sales compensation programs with go-to-market strategy and ensure pay levels match therapeutic focus and sales motion.
  • Research & benchmarks: Determine current and relevant data, trends, benchmarks and voice of customer research to help guide Sales, Marketing and Operations decisions.

Upcoming Life Sciences Events

  • Sales Compensation Symposium: Virtual

    Industry Focus: All

    Revolutionize your approach at the #1 event for sales compensation professionals and all executives who care about sales comp. Designed specifically for senior executives, join industry peers and renowned experts to gain exclusive access to cutting-edge research, emerging trends, real-world case studies and proven best practices in governance, design and administration.

    • Tuesday, August 11, 2026 –
      Tuesday, August 11, 2026
    • Virtual
  • Incentive ROI: Evaluating the Health of Your Sales Compensation Programme

    EMEA Virtual Roundtable

    August 12, 2026 | 16:00 – 17:00 GMT

    Before your next compensation cycle, leaders should be asking one critical question: Is your sales compensation program working?

    Join us virtually on Aug.12 for a tactical health check revealing what’s helping or hindering success. 

    Alexander Group prepared an interactive session that will provide participants with a practical framework to assess the health of their current plans, benchmark against industry best practices and identify opportunities for improvement.

    Session Objectives

    • Benchmark your current sales compensation program against a proven health check framework
    • Evaluate performance across the five tenets of a world-class sales compensation program.
    • Assess plan design against market leading guidelines.
    • Identify gaps, risks and opportunities for enhancement.
    • Improve your ability to attract, motivate, reward and retain top sales talent.
    • Develop actionable next steps to strengthen your program for 2027 and beyond.

    Building on the insights shared during the programme health check session, attendees will have the opportunity to hear from peers, explore common challenges and develop actionable strategies to optimise their sales compensation programmes to better attract, motivate, reward and retain top sales talent.

    Come prepared to assess your own programme, compare your approach against proven best practices and actively participate in peer discussions. Bring your questions, challenges and experiences to gain practical insights and leave with a clear action plan to strengthen your sales compensation strategy for 2027 and beyond.

    • Wednesday, August 12, 2026
      4:00 p.m. – 5:00 p.m. GMT
    • Virtual
  • Sales Compensation Symposium: Chicago

    Industry Focus: All

    Revolutionize your approach at the #1 event for sales compensation professionals and all executives who care about sales comp.
    Designed specifically for executives in HR, Compensation, Sales and Revenue Operations that want to use sales comp more effectively.

    Industry Focus: All

    • Thursday, August 27, 2026 –
      Thursday, August 27, 2026
    • Chicago
  • Healthcare/Life Sciences: AI Under Guardrails

    Virtual Roundtable

    Building the Revenue-Ready Marketing Organization for Digital Health, MedTech, Pharma and Analytical Technology

    For today’s healthcare and life sciences marketing leaders, the mandate to prove revenue contribution has never been sharper. Yet every AI use case, data flow and campaign must clear a regulatory and compliance bar their peers in other industries never see.  

    Alexander Group’s Revenue-Ready Marketing Organization research reveals that 74% of organizations have analytics/attribution AI actively deployed or scaled, yet 40% still operate with no formal (or only informal) AI governance and 48% cite data quality as a top three barrier. This combination is especially acute where patient data, HIPAA and promotional review constraints apply.  

    How can healthcare and life sciences commercial leaders scale AI without tripping compliance and prove marketing’s revenue contribution to the board? 

    Join Alexander Group’s Marketing practice leaders for this complimentary, virtual roundtable on how the most effective regulated-market organizations are simultaneously redesigning teams for AI under guardrails and proving pipeline economics with new attribution rigor.  

    Drawing on the new research, this one-hour session will foster candid peer-level discussions on: 

    • MLR-safe AI at scale: Deploying generative AI for medical/regulatory content, labeling and field enablement without breaking promotional review discipline.  
    • The governance gap: The policy frameworks regulated markets need before scaling AI, and why “deploy first, govern later” fails hardest under promotional review. 
    • Attribution in committee-driven buying: Proving contribution when a purchase runs through clinicians, procurement, compliance and finance—and 70% of evaluation happens before sales ever engage. 
    • Enterprise unit economics: Managing $15K+ CAC and sub-12-month payback pressure in device, diagnostic and platform sales.  
    • Customer-led growth: Why 33% of high-growth orgs are investing in customer journey architecture and content strategy to drive retention and expansion.  

    Leaders will walk away with:  

    • A governed-AI adoption model tuned for MLR, HIPAA and promotional-review realities, so you can scale without slowing.  
    • Marketing-sourced pipeline and attribution benchmarks specific to healthcare and life sciences buying cycles.  
    • Enterprise CAC, LTV: CAC and payback benchmarks to reframe your next board and CFO conversation.  
    • A shared CMO–CRO language for aligning demand quality, seller coverage and forecast confidence.  
    • Priority access to the Revenue-Ready self-diagnostic and the healthcare- and life sciences-specific briefings.  

    Who Should Attend  

    CMOs, CROs, CCOs and SVPs/VPs of Marketing and Sales at digital health, MedTech, medical device, biotech/pharma, pharma services, health insurance and analytical technology organizations.  

    Attendance is limited and curated to protect candor. 

    • Tuesday, September 15, 2026
      1:00 p.m. – 2:00 p.m. ET
    • Virtual
  • Executive Forum

    St. Regis Hotel | Chicago, IL

    Join senior sales, marketing, commercial and operations leaders to share stories of transformation, connect 1:1 virtually and take away actionable ideas.

    • Wednesday, September 30, 2026 –
      Thursday, October 1, 2026
    • St. Regis Hotel | Chicago, IL

Join our Biotech & Pharma Community

Alexander Group’s community enables leading executives to share insights and takeaways for immediate use. Participants engage with sales leaders in interactive discussions while gaining knowledge on best practices, pitfalls and challenges.

Practice Leadership

Alexander Group Can Help

Is your go-to-market strategy focused on sales productivity to ensure profitable growth?