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How Will Manufacturing Business Models Change in 2021?Industry Week - October 22, 2020
The Alexander Group recent executive survey shows realignment, adapting to new customer preferences and increased remote work. John Drosos of the Alexander Group shares six trends to implement for 2021 growth.
A New Look On Radio’s Sales StrategiesRadio+Television Business Report - October 14, 2020
The Alexander Group is serving up new research findings that show that, as Radio diversifies across new platforms, the sales solutions needed to harness the revenue potential of these new delivery vehicles are still in need of development. Here is more highlights on the data which reviewed revenue growth expectations, sales investments, productivity levels, and evolving compensation strategies for Radio.
3 Distribution Sales Compensation Lessons From COVID-19MDM - October 7, 2020
Sales volume differentiation, individual sales target assignment and adjustment of measurement and pay periods are all critical in the effort to properly align pay in today’s environment, says consultant Andrew Horvath.
No matter the organization or end-market, the disruption caused by COVID-19 highlights three key sales compensation elements that distributors should immediately address before launching 2021 plans.
20th Annual Alexander Group Executive Forum Goes 3-DBusiness Wire - August 31, 2020
The Alexander Group, Inc. announces the marquee 20th Annual Executive Forum will be a 3-D virtual conference on November 18-19, 2020. This invitation-only event will offer an in-depth exploration of the mission-critical 24x7 customer experience across industries. No other event today measures up to the world-class roster and timely program/content quality ─ solely designed for and delivered by Fortune 2000 leaders. And for the first time…attendance is conveniently through office or home desktops.
A Better Mindset for Driving Customer SuccessSellingBrew Playbook - August 25, 2020
Sean Ryan of Alexander Group on getting serious about customer retention and expansion. In this insightful and timely conversation, Sean discusses how leading companies are driving significant improvements by adopting a broader and more holistic approach to customer success.
Hospital Leaders Expect Minimized Elective Procedures, Budget Constraints to Last Until 2021Health Leaders Media - July 16, 2020
Recent findings from the Alexander Group, "COVID-19 Hospital Leadership Learnings & Future Planning" survey found that most hospital leaders don't expect elective procedures to reach 100% volume this year and budget constraints will continue into 2021.
How To Meet The Customer Success MandateForbes - July 15, 2020
Technology firms should transform their business models to align with a customer success mandate. Under this mandate, firms should break down their sales, marketing and customer success barriers to create a collaborative environment with the customer — not technology — at the center.
Alexander Group Publishes 2020 Sales Compensation Hot Topics Survey ResultsBusiness Wire - July 14, 2020
Companies are eager to protect sellers’ compensation and offer incentives for both sellers and buyers to restart sales due to the COVID-19 crisis, according to the results from the Alexander Group’s 2020 Sales Compensation Hot Topics Survey. Featuring 135 participants, the Alexander Group collected survey data in June and published the results in July.