Creating Sustainable and Profitable Growth
Go-to-Market Strategies to Succeed in an Evolving Energy Market
The energy and utilities industry faces complex challenges that drive the need for innovation and change.
As customers increasingly tap into new and different forms of energy products and services, energy and utility providers need to adapt to changing needs and preferences. Organizations are investing in deeper customer insights, developing new offerings and revisiting their go-to-market model to better partner with and service their customers. Adapting and staying competitive requires a cohesive GTM strategy that transforms the customer experience.
Leading companies turn to Alexander Group to define strategic priorities and create the Sales, Marketing and Operational structures needed to succeed.
How We Help
- Prioritize customers & market segments: Confirm segmentation models and develop tactical targeting for customer-facing roles. Develop firmographic drivers and customer profiles that facilitate prioritization. Integrate new targeting schemes for customers (prospects and current) into CRM and account plans.
- Redefine job models to reach, partner and serve: Revise R&Rs and workload models for customer facing roles and reveal prospect and expansion selling potential. Define and clarify required commercial activities that drive success across customer lifecycle, internal partners, and products and services
- Connect sales process & value messaging: Develop new value messaging and refresh sales process playbooks and training, especially with greater and more complex solution sets. Re-confirm and integrate sales stages for sales cycle progression and build pipelines with more relevant data. Engage front-line sales manager coaching that facilitate plays and pipeline reviews.
- Leverage cross-selling & usage of specialists Ensure clarity of team selling rules of engagement (ROE) for specific GTM/segment teams. Align incentive comp plans with product objectives, degree of influence and time allocations. Re-examine cross-selling responsibilities given the increase in virtual interactions.
- Redesign commercial model enablement: Upgrade revenue operations to facilitate commercial initiatives, including segmentation, playbooks and quotas. Prioritize and drive targeted program investments based on ROI and requirements across segments. Partner with leadership, collect and report on success metrics for new commercial models.
- Realign incentive compensation: Develop new measures, weights and payout curves that drive an updated commercial model. Examine all commercial roles to ensure alignment of KPIs and behaviors. Finally, manage the change with messaging and tools to enable sellers to win.
Related Insights
Participate in Our Research
Briefing Offers- Key Talent Management Strategies to Increase Productivity and Efficiency Business services organizations that generate strong profitable growth have more productive and efficient commercial teams by outperforming competitors in key talent management areas. These best-in-class business services companies have 23% more sellers achieving quota and an 18% higher net revenue retention. Discover the five principles these firms have implemented to enhance their talent management strategies.
- Marketing Insights Study Over 150 marketing executives were interviewed to determine the marketing initiatives being prioritized to maximize customer lifetime value. From marketing roles and resource allocation to marketing mix, channels and spend, get the latest insights on where marketing leaders are investing to advance their organization’s marketing maturity.
- Shifting Demand Generation Investments for Top Performance With macroeconomic factors and profitability pressure on the rise, firms today face the dilemma of allocating limited resources between different channels and initiatives. Determining the most effective and efficient investment strategy requires careful analysis and understanding of target markets, customer preferences and staying ahead of the curve with industry best practices.
- Steps to Elevate Customer Experience Business services firms that have implemented successful customer experience (CX) strategies are 36% more effective at retaining customers. Generated from interviews with commercial leaders, this research study provides the best practices for developing a CX program that impacts all interactions―from the initial encounter to long after the purchase.
Upcoming Business Services Events
-
Cross-Industry: Intelligent Coverage at Scale
Virtual RoundtableBuilding the Revenue-Ready Marketing Organization for Business and Financial Services, Media and Tech
Business and financial services, media and technology organizations sit at the sharp end of the revenue-marketing reckoning. As the largest cohort in Alexander Group’s new Revenue-Ready Marketing Organization research, these sectors face the most unforgiving acquisition math:
- Expansion revenue costs $0.20–$0.69 per $1 of ACV versus $1.50–$3.00 for a new logo, yet most teams still send under 15% of budget to existing customers.
- Blended sales-and-marketing CAC has hit ~$2.00 for every $1.00 of new ARR, up 40–60% since 2023, while payback periods stretch toward 20 months.
- AI is moving from a cost center to a revenue engine: Data-science-enabled programs nearly double average bookings ($218K → $416K) and cut S&M OpEx ~20%. The gap is discipline—40% still lack formal AI governance.
To help senior commercial leaders respond, Alexander Group’s Marketing Services practice is hosting a peer-level discussion on how leading organizations are consolidating AI-native marketing operations, mastering CAC and rebuilding the marketing P&L around the highest-efficiency pipeline in the building: expansion.
This session will cover:
- AI-native stack consolidation: Agentic workflows and the new talent model (e.g., the GTM engineer) reshaping software and semiconductor marketing operations.
- Intelligent coverage at scale: AI-driven lead scoring and compliance automation in concentrated FS and professional-services customer bases; agentic AI use has nearly doubled to ~40%.
- GenAI creative and yield in media: Creative production at scale, audience targeting and programmatic yield optimization across AdTech, agencies and retail media.
- CAC mastery and the new marketing P&L: Blended CAC attribution, channel-level ROI, and the shift from lead volume to bookings impact.
- The expansion-first model: Why the $0.20–$0.69 install-base pipeline beats new-logo spend, and how to reallocate budget to capture it.
Attendees will walk away with:
- An AI-native operating model—stack consolidation, agentic workflows and the emerging talent roles that scale coverage.
- A CAC-mastery framework: blended acquisition math, channel ROI and a marketing P&L your CFO will respect.
- The expansion-economics case for reallocating budget to the highest-efficiency pipeline in the building.
- Cross-sector benchmarks on attribution confidence, GTM motion mix (SLG/PLG/partner) and ROMI performance.
- Priority access to the Tech/Media and B&FS sector briefings and the Revenue-Ready self-diagnostic.
Who Should Attend
CMOs, CROs, CCOs and SVPs/VPs of Marketing and Sales at software, semiconductor, IT-services, hardware, AdTech, media, agency, retail-media, banking, insurance, FinTech, professional-services and human-capital organizations.
Attendance is limited and curated to protect candor; sessions are not recorded for distribution.
-
Thursday, September 17, 2026
1:00 p.m. – 2:00 p.m. ET -
Virtual
-
Executive Forum
St. Regis Hotel | Chicago, ILJoin senior sales, marketing, commercial and operations leaders to share stories of transformation, connect 1:1 virtually and take away actionable ideas.
-
Wednesday, September 30, 2026 –
Thursday, October 1, 2026 -
St. Regis Hotel | Chicago, IL
-
Join our Energy & Utilities Community
Alexander Group’s community enables leading executives to share insights and takeaways for immediate use. Participants engage with sales leaders in interactive discussions while gaining knowledge on best practices, pitfalls and challenges.
Practice Leadership
Alexander Group Can Help
Is your go-to-market strategy focused on sales productivity to ensure profitable growth?