IT Service Providers

Enhance and Streamline Operations

Navigating the Complexities of Modern Technology for Success

IT service providers are specialized companies that offer a range of technical services tailored to meet the needs of IT organizations within enterprises or sold directly to IT buyers. These services are designed to enhance and streamline IT operations, and include:

  • Cloud Services: Offering scalable and flexible resources for storage, computing and
    networking in the cloud.
  • Data Center Management: Ensuring the efficient operation of server farms and data storage facilities.
  • IT Consulting: Providing expert advice to optimize IT strategies and solutions.
  • Managed IT Services: Delivering ongoing support and management of IT infrastructure and operations.
  • Value-Added Resellers: Enhancing the value of IT products with additional services and
    support.
  • Distributors: Facilitating the distribution of IT products and services across various
    channels.

These providers play a crucial role in the IT ecosystem, offering the expertise and solutions necessary for businesses to navigate the complexities of modern technology.

How We Help

  • Targeting for growth:  Alexander Group helps organizations segment their fragmented customer base, quantify their addressable market opportunity, and improve targeting for sales and marketing programs.
  • Diversifying revenue streams: As providers are tasked with driving more diverse service offerings, Alexander Group helps leadership translate various growth goals into a cohesive, actionable go-to-market coverage model and demand generation program.
  • Define specialist roles: Alexander Group helps clients strike the right balance of sales and technical specialists, lead generation, customer success and revenue operations critical to success in today’s market. This combination maximizes long-term revenue and customer retention, providing a more targeted and effective approach to sales and marketing.
  • Re-build outdated incentive programs:  Alexander Group helps align sales compensation plans with current business objectives (e.g., increasing margin, emphasizing recurring revenue) and market trends to drive growth.
  • Determine the right RevOp investments:  As IT services providers grow, Alexander Group helps clients determine the right operational capabilities and digital investments required to increase marketing automation, AI/analytics and overall sales effectiveness.

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Open Opportunities Briefing Offers

Upcoming Technology Events

  • Mid-Year Sales Compensation Review: Game-Changing Strategies for Technology Executives

    Virtual Roundtable

    With 95% of technology companies making changes to their compensation plans and budgets projected to increase by 3.3%, 2026 is shaping up to be a pivotal year for sales compensation transformation. Is your organization positioned to compete?

    As we approach the mid-year mark, technology leaders are navigating real pressure on multiple fronts: AI’s accelerating impact on GTM roles, growing urgency around GRR and NRR, and the ongoing challenge of keeping compensation strategy aligned with a market that keeps moving.

    This session opens Alexander Group’s 2026 sales compensation season with a focused preview of the latest research and the questions worth asking as H1 closes.

    Join HR and sales compensation technology leaders for an executive-focused virtual roundtable that delivers actionable insights on the most impactful sales compensation game changers transforming the technology industry.

    What You’ll Learn:

    • Alexander Group’s five tenets of an effective sales compensation program to ensure you’re using comp as a strategic advantage
    • Critical revenue growth strategies as organizations respond to 10.5% average projected revenue growth by refocusing sales coverage models and driving stronger pay-for-performance
    • Why GRR and NRR have become the defining metrics for XaaS organizations, and how leading technology companies are restructuring coverage models and compensation programs to protect and grow customer lifetime value
    • How to get ahead of AI’s growing impact on your sales team, from its effect on customer-facing and specialist roles to how top technology firms are already using it to sharpen their compensation programs
    • Practical frameworks to evaluate your current plans as H1 closes and implement strategic adjustments for H2 success

    This interactive session will provide technology executives with a first look at Alexander Group’s latest sales comp research and a framework for identifying high-priority adjustments heading into H2, offering a timely opportunity to course-correct compensation plans before entering the second half of the year.

    • Thursday, June 11, 2026
      2:00 p.m. – 3:00 p.m. ET
    • Virtual
  • Talent Development: From Super Seller to Performance Multiplier – Rethinking the Sales Manager Role

    Webinar

    June 23, 2026 | 2:00 – 2:45 p.m. ET | Virtual

    Sales managers are operating in an environment of constant change and increasing pressure, yet when top sellers are promoted into management, the job itself is rarely reset. Managers have new expectations to lead the team, navigate change and impact culture, but time is still spent deal by deal, leaving managers with no time for anything else. The result can be lagging team performance and stalled change adoption, driven not by effort gaps but by a lack of role clarity and talent development. Sales managers need a new way forward and the organizational support behind them to succeed.

    What You’ll Learn:

    In a guided interview with Alexander Group consultants and through real client examples and Alexander Group insights, you’ll examine how the sales manager role has expanded. We’ll make the business case for refocusing sales managers as one of the highest leverage investments organizations can make. You’ll see how the spearhead sales manager model reframes the role from super seller to performance multiplier, shifting focus from individual deal support to sustained team development and business impact. You’ll leave with specific actions you can take after the webinar to realign roles, expectations and enablement around sales managers.

    Why Attend?

    You will leave the webinar with:

    • A clear, research-backed point of view on how the sales manager role has changed, and how sales managers must lead differently today.
    • Concrete actions you can take as a leader or enablement partner, including how to clarify sales manager job priorities, put the right support structures in place, and develop playbooks that reinforce consistent execution.
    • Insight-driven guidance you can apply immediately, informed by data, research and real client work to help you better support frontline leadership.
    • Tuesday, June 23, 2026
      2:00 p.m. – 2:45 p.m. ET
    • Virtual
  • Sales Compensation Symposium: Virtual

    Industry Focus: All

    Revolutionize your approach at the #1 event for sales compensation professionals and all executives who care about sales comp. Designed specifically for senior executives, join industry peers and renowned experts to gain exclusive access to cutting-edge research, emerging trends, real-world case studies and proven best practices in governance, design and administration.

    • Tuesday, August 11, 2026 –
      Tuesday, August 11, 2026
    • Virtual
  • Sales Compensation Symposium: San Francisco

    Industry Focus: Technology

    Revolutionize your approach at the #1 event for sales compensation professionals and all executives who care about sales comp.
    Designed specifically for executives in HR, Compensation, Sales and Revenue Operations that want to use sales comp more effectively.

    Industry Focus: Technology

    • Thursday, August 13, 2026 –
      Thursday, August 13, 2026
    • San Francisco
  • Sales Compensation Symposium: Chicago

    Industry Focus: All

    Revolutionize your approach at the #1 event for sales compensation professionals and all executives who care about sales comp.
    Designed specifically for executives in HR, Compensation, Sales and Revenue Operations that want to use sales comp more effectively.

    Industry Focus: All

    • Thursday, August 27, 2026 –
      Thursday, August 27, 2026
    • Chicago
  • Executive Forum

    St. Regis Hotel | Chicago, IL

    Join senior sales, marketing, commercial and operations leaders to share stories of transformation, connect 1:1 virtually and take away actionable ideas.

    • Wednesday, September 30, 2026 –
      Thursday, October 1, 2026
    • St. Regis Hotel | Chicago, IL

Join our Technology Community

Alexander Group’s community enables leading executives to share insights and takeaways for immediate use. Participants engage with sales leaders in interactive discussions while gaining knowledge on best practices, pitfalls and challenges.

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Research & Benchmarks

Get access to the latest go-to-market research and benchmarks to leverage growth drivers for valuation improvement