Software – Applications

Fueling the Digital Economy

Empowering Technology Organizations with Cutting-edge Software Solutions

Application software encompasses a diverse range of companies dedicated to delivering functional business applications. These organizations primarily cater to a B2B audience, but many also serve B2C customers or operate within a hybrid model. The offerings within this segment can be categorized into three main areas:

  1. Business Process Automation: This category includes a suite of tools designed to support and enhance business functions across an enterprise. Key solutions in this space feature enterprise resource planning (ERP), customer relationship management (CRM), product lifecycle management (PLM) and a variety of other specialized software.
  2. Business Intelligence: These are procedural software tools that specialize in data mining, performance benchmarking and descriptive analytics. They are instrumental in transforming data into actionable insights, aiding businesses in decision-making processes.
  3. Consumer Applications: A broad set of software solutions aimed at consumer use cases. These applications are designed with the end-user in mind, providing functionality and convenience for a variety of everyday tasks and activities.

Each category within the application software segment is integral to the modern business landscape, offering critical tools and resources that drive efficiency, innovation and competitive advantage.

How We Help

  • Segment TAM & place bets: Being ‘everything to everyone’ is a tempting proposition, but successful application companies make strategic bets about where to focus their commercial efforts. Merging quantitative data science and qualitative market insights, AGI works with clients to make tough decisions in prioritizing marketing and sales focus by segment, product, and geography, maximizing ROI and delivering results
  • Focus on business buyers: World-class SaaS solutions provide wide-ranging value, often impacting multiple business functions through a variety of use cases. In turn, buyers are complex, each with different profiles, expectations and financing capabilities. We work with clients to arm sellers with the insights they need to tactfully target and address different buyers, improving win rates and driving new logo conversion.
  • Optimize the coverage model: Amidst ever-evolving product offerings, use cases, pricing models and buyer profiles, the coverage model can make or break performance. When deployed in alignment with the customer lifecycle and with internal clarity on role-level expectations and rules of engagement, the coverage model can prove to be a strategic advantage. Alexander Group works with clients to design go-to-market models that cover the full range of Identify, Land, Adopt, Expand and Renew, tackling tough questions like single account ownership vs. a bifurcated hunter-farmer model, the usage of overlay specialist roles, and clarify renewal and expansion responsibility.
  • Prioritize adoption: XaaS has flooded the market, making it common for a single company to spend on upwards of 50 applications in a given year. As financial pressures mount on companies to rationalize their tech stacks, adoption and usage are more relevant than ever. We help companies develop Customer Success models and other adoption-oriented programs to drive usage and improve customer experience, leading to custo mer retention and long-term opportunities for account expansion.
  • Manage multiple pricing models: Most XaaS companies deploy multiple pricing models simultaneously, including One-Time, traditional Subscription, and Consumption. Alexander Group helps clients navigate the complexities and implications, including coverage and role design and tactical elements like revenue realization, to drive long-term profitable growth.
  • Align compensation with strategy: Companies that get sales comp right see a 5-10% bump in overall performance. As the leader in XaaS compensation for over 20 years, Alexander Group boasts best-in-class benchmarks and best practices to help clients tackle their toughest challenges, including choosing ACV vs. TCV, compensating for multi-year deals, crediting on renewals, and deciding when to ‘double comp’ multiple roles.

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Upcoming Technology Events

  • Technology: GRR and NRR Excellence

    Virtual Roundtable – Strategies for Post-Land Stability and Valuation

    In today’s market, investors are rewarding predictable, scalable growth over pure expansion. For technology companies, gross revenue retention (GRR) has become a critical valuation lever. Yet Alexander Group’s latest XaaS research reveals that 70% of XaaS leaders lack clear renewal playbooks to protect their revenue base. Even now, some XaaS companies are still reluctant to pay anyone on renewals or overall account growth.

    Additionally, many customer success management (CSM) and account management teams struggle to grow net revenue retention (NRR) due to single-factor segmentation models that create imprecise account potential calculations, territory imbalances and poor rep productivity.

    This virtual roundtable brings together technology executives to discuss practical strategies for strengthening GRR and NRR to improve valuation, including:

    -The “Rule of 40” reality: How GRR stability drives 80% of tech market capitalization
    -From reactive to predictive: Customer health scoring and usage analytics that flag churn risk
    -What separates the 30% with effective renewal playbooks from everyone else
    -Evolving beyond single factor segmentation models to quantify actual expansion potential
    -Next best offer models: Using machine learning (ML) to identify expansion opportunities during renewal conversations
    -The 4.3ppt growth advantage: Why data science leaders outperform on retention

    By attending, participants will gain access to XaaS-specific benchmarked insights and real-life, tangible data science solutions that directly impact valuation multiples.

    • Thursday, February 5, 2026
      2:00 p.m. – 3:00 p.m. ET
    • Virtual
  • Women Revenue Leaders Forum

    St. Regis Hotel | Chicago, IL

    Join hundreds of women senior sales, marketing, commercial and operations leaders to share stories of transformation, connect 1:1 virtually, and take away actionable ideas.

    • Tuesday, May 5, 2026 –
      Wednesday, May 6, 2026
    • St. Regis Hotel | Chicago, IL
  • Sales Compensation Symposium: Virtual

    Industry Focus: All

    Revolutionize your approach at the #1 event for sales compensation professionals and all executives who care about sales comp. Designed specifically for senior executives, join industry peers and renowned experts to gain exclusive access to cutting-edge research, emerging trends, real-world case studies and proven best practices in governance, design and administration.

    • Tuesday, August 11, 2026 –
      Tuesday, August 11, 2026
    • Virtual
  • Sales Compensation Symposium: San Francisco

    Industry Focus: Technology

    Revolutionize your approach at the #1 event for sales compensation professionals and all executives who care about sales comp.
    Designed specifically for executives in HR, Compensation, Sales and Revenue Operations that want to use sales comp more effectively.

    Industry Focus: Technology

    • Thursday, August 13, 2026 –
      Thursday, August 13, 2026
    • San Francisco
  • Sales Compensation Symposium: Chicago

    Industry Focus: All

    Revolutionize your approach at the #1 event for sales compensation professionals and all executives who care about sales comp.
    Designed specifically for executives in HR, Compensation, Sales and Revenue Operations that want to use sales comp more effectively.

    Industry Focus: All

    • Thursday, August 27, 2026 –
      Thursday, August 27, 2026
    • Chicago
  • Executive Forum

    St. Regis Hotel | Chicago, IL

    Join senior sales, marketing, commercial and operations leaders to share stories of transformation, connect 1:1 virtually and take away actionable ideas.

    • Wednesday, September 30, 2026 –
      Thursday, October 1, 2026
    • St. Regis Hotel | Chicago, IL

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Navigate market challenges and shifting consumption patterns to drive profitable revenue growth.