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Digital, inside sales, sales compensation and Customer Success were among the six think tank topics at the 2020 Operations Forum.

Attendees joined these virtual roundtables for insightful discussions and impactful takeaways with executives from multiple industries. The topics included:

  • 24 X 7 Implications and Ops-Driven Actions
  • Short & Long-Term Talent Approaches & Solutions
  • The New Metrics & Sales Comp Reality
  • The Ops Role in Accelerating Digital Change Today
  • Mobilizing Inside Sales
  • Unifying Sales, Marketing & Service for Round the Clock Customer Success

For those not able to attend the event or who may have missed a particular session, AGI facilitators share some highlights in the videos below:

24 X 7 Implications and Ops-Driven Actions
Short & Long-Term Talent Approaches & Solutions

The New Metrics & Sales Comp Reality
The Ops Role in Accelerating Digital Change Today

Mobilizing Inside Sales
Unifying Sales, Marketing & Service for Round the Clock Customer Success

Looking to build out your second-half or 2021 plan? Alexander Group is hosting a full calendar of Leadership Series events, including virtual roundtables, sales compensation symposiums, and our capstone event – the Executive Forum (virtual for 2020!) in November.

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