2020/2021 Sales Pulse Survey Executive Summary
The annual Alexander Group Sales Pulse Survey results are in!
From financial services to manufacturing and healthcare, the impact of the COVID-19 pandemic has been, and continues to be, profound. Three key themes were prominent across the participating organizations:
- While the pandemic diminished revenue in 2020, there is an expectation of renewed growth in 2021
- Companies are investing in Marketing, Sales and Service to achieve those growth expectations
- These investments will be highly targeted
Download the executive summary to learn more.
The survey insights will be explored in more detail as part of Alexander Group’s Leadership Series. This year’s theme is The 24×7 Customer Experience: The Next Chapter. Get the keys to winning in a post-pandemic marketplace. Join us to explore what’s changed, what’s working and what lessons you can apply to improve growth, coverage and results for your valued customers (and your company) in 2021 and beyond.