AI And Bad Data: Why Businesses Need To Go Back To Basics

AI is only as useful as the data behind it, so businesses need to fix data quality, governance and infrastructure before expecting real results from AI. Kevan Savage of Alexander Group stresses that without clean, reliable, well-managed data, AI will simply produce faster versions of bad decisions, making a strong data foundation the real starting point.

Wired for Growth: Rachel Parrinello on How the Best Comp Teams Are Leaving Reactive Operations Behind

Here’s Rachel Parrinello’s perspective on how compensation teams are adapting to growing complexity, changing market dynamics, and rising business expectations.

Is AI really cheaper than human workers?

Enterprise AI promises cost savings, but hidden expenses often exceed projections—and sometimes surpass the salaries of workers being replaced.

How Leaders Offer Constructive Feedback Without Discouraging Employees

The most effective leaders create environments where feedback is ongoing, collaborative and tied to development opportunities. Below, members of Forbes Human Resources Council discuss how leaders can deliver constructive feedback in ways that motivate employees to improve and succeed.

How Smart Teams Sell Value Instead Of Discounts

Success increasingly depends on helping sellers connect solutions to measurable business outcomes rather than competing in a race to the bottom. With continued pricing pressure and greater buyer scrutiny, leading experts of Forbes Business Development Council share their strategies to help sellers close potential deals and boost brand momentum.

20 Ways Comms Leaders Can Justify Investments In Trust And Reputation

Forbes Communications Council members share how they justify investments in credibility-focused initiatives, especially when the business impact takes time to materialize.

Beyond the layoffs – the structural changes re-shaping the tech talent market. (Spoiler – it’s not all AI’s fault!)

Nearly 120,000 tech positions have been cut since the start of 2026. While AI often gets the blame, Diginomica’s new article illustrates that the real picture is far more nuanced.

Training Isn’t A Shot In The Arm; It’s Physical Therapy

The article by Kristen Howe of Alexander Group argues that employee training should be treated less like a quick fix and more like ongoing care for performance and growth, much like physical therapy supports long-term recovery and strength. It emphasizes that leaders should make development a strategic priority, built into the organization rather than used only when problems appear.

20 Trends Shaping the Future of Communications For Marketing Leaders

1. Evolving From Content Creation To System Stewardship
AI will shift leaders from content producers to system stewards. Some key trends include agentic AI for always-on personalization, AI-optimized search, immersive AR and VR storytelling and trust-centric brand governance. Leaders should invest in AI fluency, data and ethics guardrails and human creativity—and they should test immersive experiences early. – Kevan Savage, Alexander Group

How AI reshapes upselling in customer experience platforms

With help from AI insights, CX platforms can unify product usage data, customer behavior and engagement signals to identify upsell opportunities. “For a long time, companies wanted better visibility into product usage and customer behavior, but they couldn’t bring all those elements together,” Jake Johnson, principal at Alexander Group, said. “Now, AI is helping connect those signals and making them available to customer-facing teams in real time.”

Transform Your Commercial Model in an AI-Driven World

Pharma’s AI efficiency obsession is targeting the wrong outcome. Here’s what early movers are building instead, and the diagnostic that reveals whether your commercial model is ready.

Plug the Leak: Sales Comp Strategies to Avert Recurring Revenue Churn

Your recurring revenue company just had five of its best years, but now your monthly recurring revenue (MRR) is declining. How?

Referred to as “The Leaky Bucket” dilemma, many fast-growing recurring revenue companies come face-to-face with revenue growth challenges if their sales compensation program doesn’t evolve with them. This article explores the reality of the leaky bucket and how sales compensation, alongside other tools, can help patch the holes.

16 Methods For Leading Inclusion Efforts That Align With Business Strategy

To be effective, inclusion efforts must move beyond surface-level programs and connect directly to how teams operate, collaborate and perform. Forbes Human Resources Council members explore how managers can sustain impactful inclusion efforts while ensuring they support and strengthen the organization’s broader mission and direction.

Biotech is back, with Craig Ackerman

In Philadelphia last month, editor-in-chief Jonah Comstock spoke with Craig Ackerman, a partner at the Alexander Group, about launches, AI best practices, the GLP-1 market, and how biotech markets are finally coming back after the pandemic.

The Evolution of the CRO & Revenue Efficiency Metrics with Christopher Semain and Sean Ryan

The CRO Spotlight Podcast examines the CRO role from both sides — the companies that hire them and the leaders who take the seat. Host Warren Zenna, founder of CRO Collective and author of “What Chief Revenue Officers Actually Do,” brings diagnostic frameworks and pattern recognition from working both sides of the equation to every conversation.