Financial Services

Selling in the Virtual World

Executive Interview: Andy Stearns, Head of Commercial Card Acquisitions, Capital One

The new pandemic-induced selling model has created exponential opportunities for innovation as well as altered performance and incentive benchmarks.

Listen as Dave Eddleman, principal at Alexander Group, interviews Andy Stearns, head of commercial card acquisitions at Capital One, about his perspective on selling in the virtual world and whether the zoom-based model is here to stay.

Their discussion dives into the upsides of the hybrid selling model, the new approach to selling as well as the need for infrastructure to support communication and talent retention.

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