A dynamic and unified marketing/sales/service ecosystem is critical to the success of today’s revenue leader. Why? Sophisticated customers demand a better experience…an experience in which they gather the insights they need, when and where they want them. And get the results they were promised during the sales process.
Alexander Group’s 2020 Leadership Series events will explore how revenue leaders are stepping up to this challenge under a new theme: The 24×7 Customer Experience: A New True North. This series will examine how great companies are using unique and innovative customer experiences to differentiate from―and outshine―the competition. Join us to find out how you can make the customer experience an advantage for your company.
In the video below, hear more about the 24×7 Customer Experience theme and how the 2020 Leadership Series can help your organization find its new True North.
Need help in building the business case to attend the Leadership Forums? Contact our senior director and Forum lead—Betty Corrado.
–Judy Buchholz, Global Managing Director, CitiGroup, IBM
–Alok Maskara, CEO, Luxfer