Customer Experience: The Next Chapter


Customer expectations of 24×7 value and support were already on the rise. And then came 2020.


Revenue organizations pivoted to 100% virtual selling, accelerated digital transformations, and new ways to help their customers.

In 2021, go-to-customer models are being revisited as resources begin to return to the field. Growth-oriented companies are embracing a new hybrid blend of in-person and virtual expertise to meet rising customer demand.

In this new, but changing landscape – the role of Revenue Operations has never been more critical. It unifies the lens across marketing, sales and service functions and ensures the right competencies and tools are in place to maximize customer lifetime value.

Revenue Operations leaders have emerged as trusted advisors to Chief Revenue Officers and champions of strategic change across industries.

From partner enablement, to data science/dashboards, to scalability for growth, to field/inside talent productivity…Revenue Operations is the game-changer. It moves companies forward with strengthened organizational transparency, data-empowered decision-making and process advancements. All keys to winning in a post-pandemic marketplace.

Join us virtually on June 8th-9th to explore the far-reaching impact Revenue Operations Leaders have across today’s revenue organizations and their 24×7 customers at the 11th Annual Operations Forum.

Register Today

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Which Leaders Should Attend?

Revenue/Sales/Commercial Operations
Customer Success
Sales Enablement/Training

2021 Annual All
Access Ticket

Women in Revenue
Operations Forum
Executive Forum
And Much More!

Reap the insights across all
3 events via management team members.
Contact Betty Corrado for details!

2020 Demographics:  June Operations Forum

Alexander Group - Operations Forum

Functional Areas:

Revenue Leadership
Sales & Marketing
Sales/Commercial Ops
Sales/Field Training
Sales Compensation


Life Sciences
General Biz Svcs.
Media Sales
Private Equity

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2021 Executive Forum | Nov. 17-19 Continue the compelling insights and conversations with 300+ revenue leaders and prepare for 2022 and beyond. Secure your Seat
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