Senior sales and commercial executives:
This series provides healthcare leaders an outlet to discuss contemporary issues and key imperatives facing the industry. Each session provides the latest industry insights, benchmarks and best practices as they relate to leading-edge trends, commercial roles, growth drivers, investment profiles and sales compensation.
Make Informed Customer Experience (CX) Investments
November 15, 2023 | 11:00 am – 12:00 pm ET | Virtual
The healthcare industry is facing an imperative not only to meet the evolving demands and expectations of buyers across the end-to-end buyer journey but also to mirror the experiences customers commonly enjoy when engaging with other sectors.
Join us for an interactive discussion with healthcare executives to learn how to fine-tune your customer strategy, develop innovative solutions to well-known healthcare pain points, and make informed CX investments across the end-to-end buyer journey. Backed by Alexander Group’s 2023 Customer Experience Study findings, this interactive discussion with healthcare executives will cover essential topics to achieve industry-leading CX, including:
- Establishing organization-wide Customer Experience governance and vision
- Enhancing operational capabilities to deliver quality Customer Experience
- Understanding evolving customer needs
Don’t miss this opportunity to gain valuable insights and network with other healthcare executives. Register now for the virtual roundtable.
We look forward to seeing you there!