Manufacturing & Distribution
Join Alexander Group’s exclusive virtual roundtables!
Sessions will include findings and insights from Alexander Group’s latest manufacturing and distribution research and will provide a platform for industry leaders to ask questions and share best practices.
Redefining Excellence Through Customer Experience
November 9, 2023 | 11 am ET| Virtual
Are you delivering best-in-class customer experience (CX) throughout all touchpoints of the customer journey, including pre-purchase, purchase and post-purchase interactions?
Join commercial leaders in manufacturing and distribution to discuss how best to deliver industry leading CX by assessing your customer strategy, priority initiatives and investments.
Backed by Alexander Group’s latest research from our Customer Experience study, you will have the opportunity to engage in an interactive session with other executives to discuss topics including:
- Establishing organization-wide CX governance and vision
- Enhancing operational capabilities to deliver quality CX
- Understanding evolving customer needs
- Linking customer experience to both customer and vendor ROI
To join the virtual roundtables, please complete the form.