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Wellness
Booming Wellness Industry Takes Center Stage
Transforming Lives for a Better Tomorrow
Corporate and consumer wellness companies face constant challenges in meeting evolving customer demands. Common challenges include:
- Evolving programs: Providers are developing new programs, updating existing ones and integrating new technologies to provide personalized, interactive and engaging customer experiences.
- Differentiated marketing practices: To remain competitive and stand out in a crowded marketplace, wellness companies must develop unique and effective marketing strategies that resonate with consumers and effectively communicate the benefits of their programs.
- Quality service at an affordable cost: Attracting customers requires providing quality services at affordable prices. Therefore, wellness companies must find ways to reduce costs, promote efficiencies and provide high-quality, high-value programs and services.
Alexander Group helps wellness companies navigate these challenges by providing corporate and consumer wellness expertise. Our first-party benchmarks offer guidance on cost containment and operational efficiency to ensure companies can provide high-quality programs at an affordable price.
How We Help
- Commercial model transformations: Assess, develop and implement growth readiness roadmaps by analyzing market opportunities, identifying key growth drivers and prioritizing initiatives that align with your go-to-market strategy. Ensure that you are well-positioned for sustained revenue growth and profitability. Structure your sales, marketing and service organizations to win in your market and new markets.
- Improve profit & productivity: Calibrate growth to market value and expand profit-driving products while paring back low-value products.
- Focused commercial model improvements: Accelerate revenue growth by improving select areas of your payor commercial model that require optimization. Redesign sales roles and enablement programs. Enhance Marketing strategy and structure. Improve revenue operations, lead generation, segmentation and targeting, job architecture and enablement programs that drive productivity.
- Align sales compensation: Establish sales compensation programs that support shorter planning cycles, new digital product offerings and cross-sell/upsell opportunities.
- Customer experience: Deliver seamless customer experiences across physical and digital interactions to improve revenue growth, market share and customer satisfaction.
Related Insights
Participate in Our Research
Briefing Offers- Healthcare Hospital Providers Survey Healthcare executives, physicians and surgeons were recently surveyed to determine their views on current industry trends and investments. From staffing and supply shortages to procedure volume and interaction preferences, discover what healthcare providers are prioritizing for the new year.
- Health & Wellness: Drive Growth Through Customer Experience From before the sale, during the sale and after the sale, establishing a customer experience (CX) strategy that delivers a positive outcome across all touchpoints is essential for health and wellness organizations to drive customer retention and growth. This study provides feedback from commercial leaders across 160 companies on how to develop a successful CX strategy.
- Improving Marketing Pipeline Contribution The marketing channel mix is evolving, highly impacting demand generation performance. Healthcare leaders are investing over 53% more in demand generation which has led to a 36% increase in marketing qualified leads. Determining the right allocation of resources between different marketing channels and initiatives, however, is the challenge to increase conversion rates. How are your demand generation tactics performing?
- Revenue Operations Survey Over 200 executives in sales and revenue operations were surveyed across Business Services, Financial Services, Manufacturing and Distribution, MedTech, Health and Wellness, Media and Technology to determine the leading practices of world-class revenue operations organizations.
- Sales Compensation Hot Topics Survey Over 350 sales compensation leaders across seven industries provided insights on key sales comp topics including costs, quota planning and attainment, profitability, AI’s impact on comp, global comp practices, marketing comp practices and client/deliver services comp practices.
Upcoming Healthcare Events
Join our Wellness Community
Alexander Group’s community enables leading executives to share insights and takeaways for immediate use. Participants engage with sales leaders in interactive discussions while gaining knowledge on best practices, pitfalls and challenges.
Practice Leadership
Alexander Group Can Help
Is your go-to-market strategy focused on sales productivity to ensure profitable growth?