The approach companies are employing to integrate use cases across related products and services to instill ongoing value across the customer organization.
Concepts to enhance the customer experience and deliver higher CLV.
Insights into growing revenue through effectively evaluating churn.
Measuring Recurring Revenue Growth
Metrics & Practices for Profitable XaaS Growth Series
XaaS Customer Success Managers Part III: Compensation
XaaS Customer Success Managers Part II: Deployment
How Many Account Managers Does Your Team Need?
Enabling Value Management to Drive Revenue
XaaS Leaders: Revenue Models and Productivity Research
XaaS Customer Success Manager: Part I CSM Job Definition
Value Propositions: Emergence of Use Cases and Value Chains
Driving XaaS Valuation in 2021
Are You Paying Enough Attention to Your XaaS Customers?
Technology Sales Compensation Predictions