To identify and land a prospect is no longer enough. Because XaaS is pervasive, post-land investments across the entire customer life-cycle are critical for continued growth and scale.
The approach companies are employing to integrate use cases across related products and services to instill ongoing value across the customer organization.
The significant changes to FY20 sales compensation plans and what is predicted for 2021.
Metrics & Practices for Profitable XaaS Growth Series
XaaS Customer Success Managers Part II: Deployment
How Many Account Managers Does Your Team Need?